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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,758 reviews
  • Rated 5 out of 5 stars

    Very helpful Geek rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed the help to get the router installed. The Geek service person was very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent did great job of getting us set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was friendly, helpful and efficient. Spent extra time to make sure we knew how to use our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Meshed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing the system. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent scheduling to remedy a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled it before I actually needed the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirmed my Router set up. Clearly knew what he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable. Easy to talk too, had the answers I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patient, polite, explained my problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two visits required. Both techs were patient, polite, explained everything. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do help me a lot, since my knowledge of computers is very limited. Need all their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INTALL MY ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TEAM SERVICES GREAT SERVICES AGAIN GREAT TEAM EFFORT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fixed all my issues I had in my house that I was having connecting to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and Chad did a great job. They are very capable and friendly. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, but the product was not. Had to take back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Google Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very pleasant and knowledgeable. The installation was fast and quite successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wi-fi with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my Wi-Fi even though there were problems with cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tech rep was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was unable to install due to internet outage and problems offered to come back at later date. i ended up doing the install myself and got credit for the geek install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assurane and assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to my home was knowledgeable, professional, and a pleasure to work on my set upnin home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great at setup and troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are total tech support members and we have the geeks to all kinds of work, they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install erro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, friendly and knowledgeable. Technician was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up locations appropriately and now have excellent WiFi throughout the home and back yeard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Charles & Richard met our expectations !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents Charles & Richard exceeded our expectations of excellent service!

    I would recommend this to a friend