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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,813 reviews
  • Rated 5 out of 5 stars

    Modem Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was unable to get my modem hooked up to my cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs did a great getting my network set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job showing me how to correct my network to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they fixed my cameras quickly and they were friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy Geek Squad set my wifi up, which went quickly and smoothly. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had all nine units installed hooked up ready to go in a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor was highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of dead spots in my house that the advisor knew what to use to eliminate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that came by was very helpful. Not pushy about using Best Buy services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was great knowledgeable patient while I had to find passwords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew Barkley is an outstanding "Agent" and an asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install erro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, friendly and knowledgeable. Technician was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional member of the Geek Squad was very courteous and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was attentive and was able to give me the coverage I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stress involved when you have the experts come install everything. Great people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek squad to help me withy Wifi problem,it was resolved easily and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INTALL MY ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TEAM SERVICES GREAT SERVICES AGAIN GREAT TEAM EFFORT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth and timeless. The Geek Squad professional is and was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad can help me solve any repair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set me up on my new Apple Computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was courteous and professional and knew his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and was helpful in rearranging my network to cover more area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad check iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide outstanding customer service and very knowledgeable.

    I would recommend this to a friend