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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,758 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi setup was completed and explain in great detail everything was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed an orb WiFi and TV fire stick. Prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable Staff, pleasant and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they fixed my cameras quickly and they were friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent help service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Josh are totally wonderful. Delma and Felicia are excellent. Your voice mail system is awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that came by was very helpful. Not pushy about using Best Buy services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the router and tested all devices. Fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stress involved when you have the experts come install everything. Great people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and was helpful in rearranging my network to cover more area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Premium Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that there someone who will back you up in times trouble regarding your home network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor was highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of dead spots in my house that the advisor knew what to use to eliminate them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech made everything work perfectly but it took a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy Geek Squad set my wifi up, which went quickly and smoothly. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew knew the answers to all of our questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was awesome! Very Knowledgable, on time and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew what he was doing and solved the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician arrived on time and left my home clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very considerate and gave me a couple suggestions that I did not think of. He was patient with my questions and answered them in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional member of the Geek Squad was very courteous and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had all nine units installed hooked up ready to go in a reasonable amount of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of their Geek Squad representatives got sick so another one came in and did a very good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time . He fixed my error in installing my new Eero Router. Very Professional and friendly.

    I would recommend this to a friend