Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wifi set up professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my device and connected it to everything.
I would recommend this to a friendRated 4 out of 5 stars
home network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were wonderful. Only problem is that the network still isn't working properly. They are coming back next week.
I would recommend this to a friendRated 4 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was knowledgeable, courteous and helpful in explaining the capabilities of the mesh unit.
I would recommend this to a friendRated 5 out of 5 stars
Guys are the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek recommended this product and coupled with Spectrum Internet I now have quality 4k
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up WiFi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Wore masks. took required time to get it right.
I would recommend this to a friendRated 5 out of 5 stars
WiFi setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep from geek squad was very knowledgeable Explain everything as easy as possible..
I would recommend this to a friendRated 5 out of 5 stars
Wireless is Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and solved my gaps in wireless connections
I would recommend this to a friendRated 5 out of 5 stars
Geek set up router and modem professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loren was as helpful as possible, transcending my expectations.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my tv to all devices! Thanks-James Wilds, MHA
I would recommend this to a friendRated 5 out of 5 stars
Fixing IT issues in the home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that assisted me was very knowledgeable and very polite.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our eero.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David did an exceptional job! Professional and determined!
I would recommend this to a friendRated 4 out of 5 stars
Overall good service provided
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good service provided. At times, technicians are not as fully qualified and trained to address complex issues.
I would recommend this to a friendRated 5 out of 5 stars
these guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did a great pro job. could not be happier! everything now works at hyper speed
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tech. Solved our problems quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Professional setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From scheduling to final set up the process was smooth, efficient and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered questions satisfactorily. Friendly and knowledgeable.
I would recommend this to a friendRated 2 out of 5 stars
Tech NOT NEEDED for Plug-n-Play Mesh Network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad salesman sold me a mesh network by explaining it as a "powerful wi-fi extender". He definitely did NOT answer any of my specific questions about this equipment. Salesman set up appt for installation while at my house. Installation tech never showed up. Took half day off work to be there. Best Buy gave discount on tech service for no-show. The equipment I purchased, which was explained as "complicated to set up", was merely a plug-n-play. Tech handled set-up using MY cell phone. The ONLY thing which required physical labor was the resetting of my exterior security cameras (the fact that this was required, along with the reason for its requirement, was NOT explained to me by either the salesman or the tech). Tech was NOT able to get my security camera reset properly after he installed the Mesh Network. I had to have my security company come out the following week and reset.
No, I would not recommend this to a friendRated 5 out of 5 stars
He got my wifi working fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He found that my WiFi extender was fouling up. everything is now working.
I would recommend this to a friendRated 5 out of 5 stars
Squad professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VERY PROFESSIONAL,, Ok you want more. VERY GOOD
I would recommend this to a friendRated 5 out of 5 stars
All's working well for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was courteous and installation went well. We are pleased.
I would recommend this to a friend