Customer Ratings & Reviews

Technician was knowledgeable, thorough and professional setting up my Eeros wi-fi system.

Geek Squad is the BEST! They came and installed 2 new tv’s. Very helpful with set-up and guidance on use of new equipment. Awesome service!

The agents plugged my WiFi routers into the wall and paired my routers for me.

The two men were on time and very patient with myself..a senior citizen. The were very helpful and knowledgeable. Ready to answer any question possible. Not rushed. Will use again.

Mesh performance help and TV sound issues resolved by 2 Geeks who knew their stuff.

the agents did a wonderful of making sure everything was correct and working. As unsavvy tech people we would not have had the patience to install ourselves.

Agent Bill with Home Geek Squad did a great job setting up our home Eero wifi system. He scoped out three tv locations, then got the Wifi going with the desktop and entire house. He helped us with settings for each TV and explained how to access the wifi TV offerings.

The agent proficiently installed and adjusted to ensure all my devices were working with my new wifi device.

The technician was very knowledgeable and did two things on different days. He connected my new Mac and modem on the first day and came back two weeks later to connect my new printer. Thanks to him

This was the easiest setup I've ever done. The very knowledgeable technician setup and explained wi-fi installation. Completed install and explained system operation within 2hrs and I was back to work.

Agents took their time to do the job right. They were friendly and took the time to show me all of the features. They optimized the system and it simply works great. Well done.

The guy who came looked over everything I had done and said everything was good and then gave us suggestions as to why we were still having issues, mostly from spectrum. Really appreciated all he did and his insight on how to make it better!

Very productive and understandable ,on time, very polite and delivered information in a manner in which I could easily understand. I was very pleased with my first experience with Geek Squad.

The Geek Squad associate, Brandon, installed the router in no time at all and assisted us in getting all our devices connected to the new network. We were completely satisfied and would definitely recommended the Geek Squad for others that are technically challenged.

Although the system we first purchased was not big enough to cover our house, the Geek Squad were excellent teachers, explaining what we need to buy at Best Buy to cover our home. I am sure the item would be fine if our home was not so spread out. We have taken their advice and are getting a more appropriate wi-fi system.

John, the Tech, was highly knowledgeable and patient in getting our internet set up and running. Can't thank him enough for all he did. Would highly recommend him and the Geek Squad in store and at home.

The agent set up wifi with no issues. Came back next day with a different system as the first had too much buffering. Very professional and knew what she was doing.

Geek Squad is always excellent in their service. David Carpenter is always welcome in my home. He takes the time to ensure all is working well before a thorough explanation. This time it was to set up and transfer data to two new laptop computers.

Geek squad came to my house and set everything up. Had no problems after the guy left. He was polite and professional.

Geek Squad agents came into my home and made the wifi expansion seamless. They are courteous, very knowledgeable, thorough and just top notch at what they do. An explanation of how my new wifi system will work for me was given to include how to use the Orbi app to monitor it. Thanks Ray and Amanda!