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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 5,758 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech handled the connection and was courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hired Geek Squad to set up a new router and modem-they were prompt and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad text did a great job installing our TV the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great at help there customer with any issue with a Best Buy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both squad members were helpful and answered my questions as they were working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Swuad people are very nice and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I planned to trade my LG for a Sony Bravia. It was brought out, but I was talked into keeping the LG. It is very frustrating. It has too many options and although I have figured out a lot of it, I still wish I had gotten the Sony Bravia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints me. Helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Derik was amazingly knowledgeable, polite and fast repairing my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE VELOP SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS EVERYTHING AS ADVERTISED. IWOULD RECOMMEND THIS SYSTREM TO ALL MY FRIENDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EERO devices service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from this Geek Squad representative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad setup the mesh network quickly and the representative was friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personal are great and make installation and operation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and now have wi-fi everywhere in the house Install was painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up and troubleshooting they provide is more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer came to do the work. He was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the technicians know their stuff and this is a great service to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very quick&professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very through knowlegable completed task in a timely manner professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew exactly what to do quick and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was the best Geek Squad agent I have had come to my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helpful, but was only equipped to do very basic setup that I could have done myself. I was looking for help to troubleshoot and optimize my new Eero network I purchased to get solid WiFi performance throughout the whole house. I would only recommend this service for people who just don’t have the time, or for absolute beginners.

    No, I would not recommend this to a friend