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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 5,813 reviews
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very knowledge and helpful with the questions I had about the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service setting up home network and printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the technicians know their stuff and this is a great service to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi installed A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent wss knowledgeable and srt up the wi fi in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up and troubleshooting they provide is more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Laser Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Knowledgeable, conscientious and patience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $180 dollars for nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up on time and that is why you got 1 star. There isn't anything lower. I explained to the tech about why I was getting a private address instead of a public address, I also explained about double nat and dhcp. From the look on his face I could tell he didn't know what I was talking about and then told me that he was a home theater expert. Why would you send a home theater guy instead of an internet specialist, which is what I was expecting. He was here for about 15 or 20 minutes and declared everything was working ok. Then told me to have a nice day and left. $180 dollars for nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very quick&professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very through knowlegable completed task in a timely manner professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, but it has very good range and saves the monthly cable rental cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was wonderful.He explained everything he did and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked every thing up but had to text him 10 mim after he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service Above and beyond I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for fast charging!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect charge for a speedy charge! It works great with the new iPhones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew fixed my issue easily, effectively and answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    network setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my modem and router connecting to wifi and my internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up my router. The technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep was very professional, knowledgeable and helpful during the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and excellent service, very happy with service and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job installing the units also fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech handled the connection and was courteous and helpful.

    I would recommend this to a friend