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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. If you have anything that you need help with. Just contact them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, respectful and knowledgeable. Geek Squad member Mr. Randy is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem & Wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camryn was knowledgeable and very helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and got all devices up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I w as told it would, even living in the country I have high speed internet! YEAH!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn set up my wifi mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was knowledgeable, friendly and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always prompt and knowledgeable very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot. Of help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped a lot, got working, only missed one item. Suggested put in COX internet which. We’re doing now, May ask for tuneup after finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very gooooood to install wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did fine job, also made sure every thing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and was also very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all it was needed for the wi do system to work perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helpful, but was only equipped to do very basic setup that I could have done myself. I was looking for help to troubleshoot and optimize my new Eero network I purchased to get solid WiFi performance throughout the whole house. I would only recommend this service for people who just don’t have the time, or for absolute beginners.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our Velop system and the home WiFi set up by the geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my new mesh system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Orbi39 mesh system. My Nest thermostat now runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the lo g drawn out appointment process. The squad members were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done it without the extra help from a geek squad person who was personable, explained things without making us feel like techno phobes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service installed my wifi quickly prompt service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered by the Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home WiFi setup was timely and professional at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Knew he was coming. Fixed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up...covered whole house...explained it to us and made it easy.

    I would recommend this to a friend