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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,813 reviews
  • Rated 3 out of 5 stars

    Geek squad eventually installed my router..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eventually, the job was completed, but only after 4 tech visits. Of course, each of those visits required that I have someone at home to receive the tech. In time it was resolved, but the cost in time was more than the savings of the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was right on time and installed the Eero system in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK THEY WERE VERY PROFIESSIONAL, COURTEOUS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience in all aspects. Extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech knew his stuff and was very professional . Very pleased with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent and hookup was seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my system. Everything works like it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has proven once again that they are the best at setting up any equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything as we wanted and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed order and the appointment was made online and got the job done quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job installing the wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good job installing the wifi system. Just wish they took the time to explain how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job - I would strongly recommend them to anyone - They were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were quick and organized. Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the router and connected it to three computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem and wifi set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up sooner than I expected. Great quick job and everything working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly service quickly done Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service agent connected my wii fi. He checked throughout the house for reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech was courteous, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the eero system to enhance my wi fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to thank agent Blake for his excellent serv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Blake did an excellent job on both things He came for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi setup went very smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech verified wifi signal strength and then installed eero system. Went very well. Tech answered all my questions

    I would recommend this to a friend