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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great job wifi works gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All over wifi for the first time Gus from Geek Squad was wonderful. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable, and very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new router / modem. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Modem and Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh Post did an excellent job. He was very professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated our agent setting up everything and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT agents from geek squad set up and optimized my home Wi-Fi system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were friendly but didn't offer to hook anything outside of the modem/router. After I asked they did assist and in the end got everything running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did exactly what they were there to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was in time and completed in a timely manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech helped solve issues. Was very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would have done with out their help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wi fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my wi-fi and stayed until I was happy that everything worked properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a great network now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast, efficient, knowledgeable and had me up and running flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and prompt to respond if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came out and installed fast and with explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly scheduled and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he hooked up new router and pared my TV to new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and were quick and efficient. They’re the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs had the new tv up and running in no time. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed the routers, and is working okay , most of the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time Very knowledgeable Subject matter expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same guy as before did a great job!!! Recommended a new network and it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great install. Still have issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great install of mesh network and sound system. Still have issues with balancing surround sound speakers.

    I would recommend this to a friend