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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,758 reviews
  • Rated 5 out of 5 stars

    Install was good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs had the new tv up and running in no time. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good solutions= appointments scarce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whey they do come - they do a good job. just hard to get quick appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT agents from geek squad set up and optimized my home Wi-Fi system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time, fast, friendly, knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up modem and router. Connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated our agent setting up everything and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and prompt to respond if the need arises.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have to constantly re-connect to the network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection of the router went smoothly. HOWEVER, every time I get ready to use my computer, I have to re-connect to the network. That is a bit of a nuisance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem and wifi set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up sooner than I expected. Great quick job and everything working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team did a great job Got all devices working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem ok for now 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt needed and did not set up new equipment which had the same speed as existing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksqwad Installed my modem and resolved my Yah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with my Yahoo mail on. iPhone and my iPad Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service agent connected my wii fi. He checked throughout the house for reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printers now work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Humbles is a pro with GeekSquad! He is also is a gentleman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very positive experience and will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new tv and set up from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value this as gold, I wouldn't of done this by my self setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have music wherever I want it in my house and patio. Yea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and were quick and efficient. They’re the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the requested service in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed & educated me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Everything works better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIFI setup and trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Answered all our questions fully.

    I would recommend this to a friend