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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,758 reviews
  • Rated 5 out of 5 stars

    Did their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out on time, set up WIFI and works great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman knew the technology very well and was very polite .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whole House Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent added more eeros to my existing Wi-Fi system; improving the range and functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a great network now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast, efficient, knowledgeable and had me up and running flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, and will use again. Very capable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were friendly but didn't offer to hook anything outside of the modem/router. After I asked they did assist and in the end got everything running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being tech savvy, Geek squad saves my life with all things electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and did a great job setting up the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same guy as before did a great job!!! Recommended a new network and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very informational about our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep. installed my new device quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad did their usual good job. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job installing my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv and showed me how to us it the were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Wi-Fi to my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wi-Fi is working better than ever thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was knowledgable, polite and very helpful. I will use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Polk mini sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed and used 30 percent of our data within 3 days because it was connected to the internet. There apparently is the ability to disconnect the sound bar from the internet. We had Dish out later and disconnected it. Talking with Polk, we learned about this feature. Best Buy should know this if they are going to sell Polk and install it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome..great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up google nest...perfect....clean near work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, sat back and relaxed without fear of messing it up myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did what they were suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time and got my router all set up and got all my devices connected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pre-installation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent inordinate amounts of time on phone with National Geek Squad regarding what's included with in-home installation fee. Issue still not resolved. Web site and national say one thing, local Geek Squad operate under different policies, Actual installation and installer were fine, but needed to cancel one device to get the rest installed with in-home payment.

    No, I would not recommend this to a friend