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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,813 reviews
  • Rated 4 out of 5 stars

    Geek squad good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped correct/ explain some features on the IPad that were troublesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me WiFi did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with every queastion I had. Complicated port forwarding no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time to write forty-seven characters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pre-installation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent inordinate amounts of time on phone with National Geek Squad regarding what's included with in-home installation fee. Issue still not resolved. Web site and national say one thing, local Geek Squad operate under different policies, Actual installation and installer were fine, but needed to cancel one device to get the rest installed with in-home payment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    complete set-up done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up new mesh router & made sure printer was working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top shelf product hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro workers very efficent hooked up my router it works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Polk mini sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed and used 30 percent of our data within 3 days because it was connected to the internet. There apparently is the ability to disconnect the sound bar from the internet. We had Dish out later and disconnected it. Talking with Polk, we learned about this feature. Best Buy should know this if they are going to sell Polk and install it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reconnected my TV and sounds, it is playing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem ok for now 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt needed and did not set up new equipment which had the same speed as existing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were had great experience, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed our new router and Arlo security system, works great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at their job. Thank you! I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck with it until they got it right.Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARK WAS EXCELLENT. HE EXPLAINED EVERYTHING .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I COULD NOT HAVE INSTALLED THE THINGS I PURCHASED ON MY OWN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installers! The team was very professional and well trained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good solutions= appointments scarce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whey they do come - they do a good job. just hard to get quick appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, intelegent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions and provided good recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my problem with ease

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to say nothing to say nothing to say nothing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Would recommend to a friend and family

    I would recommend this to a friend