Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Best Buy Geek Squad In-Home Service

Home Wi-Fi Setup

SKU:
6929147
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,758 reviews

  • Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Answered all my "stupid" questions.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time to write forty-seven characters.

    I would recommend this to a friend

  • Happy with support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient and polite. I will definitely use them in the future.

    I would recommend this to a friend

  • Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. wouldn't work on intended tv so we used it on another .

    I would recommend this to a friend

  • shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and fast! Good quality printer and a good price.

    I would recommend this to a friend

  • Geek squad installed me WiFi did a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and answered all my questions

    I would recommend this to a friend

  • The agent was knowledgable and pleasant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but wish it wouldn't shut down when you least expect it

    I would recommend this to a friend

  • complete set-up done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up new mesh router & made sure printer was working well

    I would recommend this to a friend

  • Friendly Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and on time. I'm very satisfied with their service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Disappointed in home Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech who came to assist in getting wifi modem set up (which we had purchased from Best Buy) didn't know any more than we had initially tried. Advantage was he was able to directly reach tech support for assistance as opposed to our prior attempts & being on extended hold or getting cut off as soon as a life person answered.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We apologize for the poor experience you had with your recent Home Wi-Fi setup service. If there are any outstanding issues with it, please call us at (800) GEEKSQUAD or (800) 433-5778 so we can set a new service up for you.

  • Great Google WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and dependable wifi service. Eye pleasing and not a space waster.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Would recommend to a friend and family

    I would recommend this to a friend

  • Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were had great experience, knowledgeable and helpful.

    I would recommend this to a friend

  • Things went well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reconnected my TV and sounds, it is playing great.

    I would recommend this to a friend

  • Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh do a great job installing my ring door bell and new router. All work great

    I would recommend this to a friend

  • Great support from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an expert come to my home to set up a network was well worth the money.

    I would recommend this to a friend

  • top shelf product hook up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro workers very efficent hooked up my router it works perfect.

    I would recommend this to a friend

  • Very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck with it until they got it right.Great customer service

    I would recommend this to a friend

  • Fast, intelegent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions and provided good recommendations.

    I would recommend this to a friend

  • Eero setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero setup was completed with some difficulties that were frustrating

    I would recommend this to a friend
Page 239, Showing 4,761-4,780 of 5,758 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.