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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,813 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and professional and set up my new 77" Sony HD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service gentleman done good job and give me some points about the router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful tips for safeguarding the house and lighting locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, very pleased, agent was very helpful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the expertise of David (GeekSquad) my internet hookup set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and kept me informed on what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George knew exactly what the problem was and what to do about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad tech was absolutely the best He was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came ,they conquered,and gone. took very little time and all works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that I had Best Buy set up my Wi Fi. They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    msmcc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected additional products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quality service and very helpful. They even helped set up my old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I could do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to finally have all of my office equipment up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very good and patient. He knows his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my WiFi and connected all my devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I doubt I'll ever use geek squad again due to ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had a most frustrating conversation with a "geek squad agent" so perhaps I can save you some time if you consider using them. AGENT Bianca Marie wasted over 2 hrs of my time, and missed dinner due to her incompetence. First she did a Webroot scan (on line) even though I told her I had just done it at home, then she put me on hold, SEVERAL TIMES, with the excuse that she was helping other customers, after putting me on hold several times (after 2 other agents wasted an hr of my time) she said "hold on , I "promise " I'll be back in 10 minutes (which turned into 1.5 hours) , so much for "promises. I have Total Tech Support so I assumed it covered house calls as well.. I start the call with the statement "I need SERVICE TECH TO COME TO MY HOUSE. Apparently that request was ignored until they figured out that , SURE NUFF' , I NEEDED A SERVICE CALL. At an additional $99. Did they really think I was going to bring my new LG Dryer to the store to get it hooked up to my internet?????

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wifi install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad- did a great job installing our wifi system. I will recommend them to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work completed timely and correctly and performed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, courteous,friendly and on time.

    I would recommend this to a friend