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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,758 reviews
  • Rated 2 out of 5 stars

    Not my first choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge rep and tech BUT i would not pick them again. I needed ethernet ports in the house. So i had the Geek Squad do it. Its been nothing but trouble. Tech drilled through an electrical wire and shorted out an entire wall in the house. Firmly stated that it was not their fault because he would have known. Finally got the wall fixed from a claim. But the internet quality is poor. Disconnects and low mbps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad verified wireless settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped checking the wireless router function and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did the upgrade nicely and answered questions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff and very helpful and was able to do a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the mesh wireless system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys reviewed my needs and recommend a mesh wireless system which is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orland Park Best buy is great very helpful, the Best Buy on Roosevelt in south loop is horrible. I would like to also say the technicians you guys are sending out are not very knowledgeable about the products being installed and as a elite member I would like more knowledgeable technicians.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was also very helpful , knowledgeable and courteous. We are happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do a fine job.all of my stuff communicates now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer was all set to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was programmed available for pick up within a couple days,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras were set up perfectly to WiFi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While cameras were synced to new WiFi existing printer and second computer were not synced during first visit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad worked on my wi-fi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant. He explained the installation to correct problems from the first time, but in the end, we still have "blank spots" in our house for wi-fi coverage. He said it needs further coordination with AT&T, our internet provider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In person ok, on tge phone, no.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who set it up was fine, it seemed quite easy. But when we had problems tech support was terrible, rude and unhelpful. She said it was not working vecause maybe tgere were clouds out . . . We are in Phoenix and it had not worked for 4 days. Took me an hour to get tgat advice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    help setting up my internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Went above and beyond to work with my provider and get my internet working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GTEAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD INSTALLATION BY Mr. KOOSMAN SIMPLY THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellant job setting up the system..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad outstanding, they are amazing! !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Wi-Fi Setup was done professionally and great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the install. Prompt and professional. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad made the switch of supports quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced the super slim fixed stand with one that can tilt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product met my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation was professional and fast. I am happy with the work.

    I would recommend this to a friend