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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,813 reviews
  • Rated 5 out of 5 stars

    mesh node setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up a mesh node system. He advised on best locations and programmed each node. He was extremely patient with someone who is not tech savvy. Well worth the money in time saved and understanding I gained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE …… very patient and taught me about the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIXED WIFI ISSUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my wifi issue. Satisfied with results. Geek Squad member on time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the professional service and knowledgeable technician. Very patient, answered all my questions and provided helpful information. Highly recommended and when needed will use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter did an excellent and professional job. He even called before arrival to see if I needed anything at the store he can pickup for me. Nice gesture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my WiFi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected my eero WiFi mesh system He did a great job, was friendly and answered all my qo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Internet quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen did everything very professionally and efficiently we are very pleased with what he did and how he did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wi-fi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my wi-fi system and I can actually use my computer downstairs. He did a great job explaining what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFI set up without a hitch! Thank you.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional, a clear communicator and clearly very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tec was efficiant & polite have used before with same kind of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks can set up everything!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geeks set up all of my home theatre, internet, security cameras and more! Extremely reliable and knowledgeable in everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi was checked and reset. Thank you very much. We really appreciate the service that Geek Squad provides to our family the whole year through!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent response, saved an old computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi on my wife's Lenovo AIO failed for no discernable reason. After spending hours myself and with BestBuy's on line support it was necessary to schedule a home visit. The assigned tech called and when I explained the problem, he said a more appropriate tech was needed. No problem as he arrived as schedules and after conducting test determined that the easiest fix was to purchase a external wi-fi dongle. Computer now works like a charm. Great service and very professional techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wi-fi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up my wi-fi system. Great customer service, knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ease of scheduling Geek Tech was fantastic personally, professionally and getting the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Love my wi-fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, quick, knowledgeable and polite. Answered all my questions and it works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad agent was extremely helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that installed my eero wifi mesh was really helpful. He brought the equipment with him we had discussed on a previous visit and installed it quickly. He then took the time to show me how to use the Eero app. His recommendations for placement are working beautiful. No more wifi dropping off or Alexa not working because there is no wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys spent the time and installed everything correctly. Were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Eero 6+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech got everything up and running and my WiFi is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who installed our system knew what they were doing - we were so pleased! would highly recommend them and geek squad!

    I would recommend this to a friend