Customer Ratings & Reviews

The install was done very efficiently. The installer gave me excellent instructions on how best to use the system.

The technicians installed all systems expertly and provided us with clear information about how to use each component. They were both patient and professional.

The Geek Squad employees are knowledgeable & get the job done

Joe was patient, understanding and competent. Realizing that my skills were very limited, he took the time to explain what he was doing and why.'A good experience.

I was up and running with faster speed that was allowing all of my devices to connect simultaneously. The technician was in and out in less than 40 minutes. I am very satisfied.

The Best Buy rep came and respectfully and expertly set up all my eero wi-fi add ons and made sure they were signed on to the correct modem. I had recently switched internet providers. I am very happy!!

Thank you Geek Squad! My TV is working great with the new mesh system. Fabulous recommendation. Easy set up. Loving all of it. I have Total Care and it's worth every penny.

Outstanding! Cannot compliment the installation crew enough- on time, professional, courteous, and so on top of all this Geek stuff that I do not understand. Bravo- we will be back!

The agents kept me informed regarding our future service, showed up on time, and completed the setup of our TVs quickly and effectively. They were knowledgeable, informative and very friendly. We were very pleased with the service they provided.

Agent did a complete analysis of my wi-fi needs, tv and Fire Tv stick and provided excellent suggestions and resolutions for a better viewing experience

Christopher was incredibly helpful! Not only did he do the installation, but he offered tips and suggestions for optimal use and service

Great servie! Agent was very knowledgeable, professional, attentive, couretous and very customer focused! Geek squad is awesome!

The chap that came to work on my laptop did an excellent job, and is very knowledgeable. Will request him every time if I need assistance.

great team who helped me immensely fixed the link between the computer and printer, wifi, and hooked up my ring so I could actually see who was at the front door. and, they were gentlemen

Jacob mounted our outdoor tv and sound bar. We had issues with our Wi-Fi due to the distance so Jacob helped us get the Eero system and installed it. Everything seems to be working great!!

I had connection issues which had been set up 2 years before by geek squad. Had ATT out the day before geek squad. They replaced everything. Geek squad did a great job of reviewing my eeos set up to maximize my speed. Great job.

The agent was patient and helpful assisted me in choosing products that were appropriate for my needs.

The Geek Guy knew how to install the boosters so that my previously weak Wi-Fi was strong as Hulk! TVs use Wi-Fi, and cameras, and printer, cell phones, & on & on. He knew exactly what to do. Everything now works great.

Our wifi is working so much better with the Erro. and the geek squad person who set erro all up in our home was very good doing so. Always buy Best Buy with geek squad setup.

Geek squad, especially Jaime is by far the best service you can receive from a company. Awesome in all aspects. Professional, knowledgeable and courteous. I highly recommend the Geek Squad.