Customer Ratings & Reviews

The agent did a wonderful job in setting up our purchase of three EERO units and now we have excellent distribution of WIFI within every room of our home! My wife and I are very, very pleased with the effort of our agent to please us and enable us to eliminate losing connectivity with WIFI throughout our residence.

Arrived on time, was friendly, set up my system, stayed to make sure everything was working properly. Very happy with the service

Product is ok, but most impressive is Nyk Butler, the geek squader who provided service. He displayed patience beyond all comprehension while dealing with my husband and me. You are extremely fortunate to have this man in your employee. After avoiding calling the GS, I am now a convert. Thank you, Nyk.

THE GEEK SQUAD AGENT GOT MY WIFI WORKING EXCELLENTLY QUICKLY AND EXPLAINED EVERYTHING THOROUGHLY

The squad member that set up my Wi-Fi and printer was outstanding. He took time to explain everything and make sure it all worked right and I knew how to maintain it all

The agents diagnosed the problem with my new wifi mesh system and connected it and tested reception throughout my house. The system is working fine. I appreciated their professional service. I'll recommend Geek Squad to friends.

The installation went great. My guy was prompt, very knowledgeable, quick, helpful and friendly. So happy and grateful for all he did. Thank you!!!

The technician was outstanding! Knowledgeable, patient, and an excellent problem solver. First class help from an exceptional professional.

The agents throughly explain step by step on how to operate my device and then had me do it as they watched so that I did everything correct

Ivan from the Geek Squad installed our network. He is awesome!

Very happy with the pre-wiring of our new home during construction and the following hook up. The squad members were friendly & courteous. They worked as a team very efficiently. They explained set up to us and answered our questions.

Agents came in mounted my TV, insured that is was working properly, and taught us how to use it. The installers were first rate, I also had some computer/net work issues that the installers referred to a specialized tec. Took a second visit but well worth the wait. Andrew went through my network and optimized my connections, taught me how to use the network more efficiently, and insured my computer protections and systems were up to date. This is one of the best, most informative hour that I have ever spent with a knowledgeable computer tech. His patience and making sure I understood my system and how in worked was excellent. You will see that I don't recommend any service/product because I don't like being blamed if I set the expectations too high and/or the product or services recommended don't measure up. Thank you all. You know great service is easy to get used to. :-)

Tech who came out to set up my wiFi system was very clean, courteous and competent.

Andrew and another man spent two hours getting our new television set up and working properly with our wi-fi.

the agent went above and beyond to go get a cable I didn't know I needed to hook up my router and modem. she then worked with Xfinity to get things up and running. It is well worth the cost of service to have the help.

Was very helpful & professional. Adjusted our TV for me.

No TV mount. Geek showed us how to get what we could not, out of Our TV. Answered all our questions.

Drew and his Team did an amazing job! Matt did a great job scheduling our custom install.

As scheduled, my install was done properly, i gained knowledge and was impressed by the professionalism i received. Geek squad put my mind at ease.

The agent was very professional and knowledgeable. Knew exactly what required to be done