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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Home Wi-Fi Setup for its efficient Wi-Fi setup and knowledgeable installation. The product is praised for its overall performance, ease of use, and the knowledge of the technicians. While the signal strength was a concern for some, the product generally delivers satisfactory speed and professionalism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,754 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and tech was right on time...schedule fit my timing so all worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable. He had patience with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t require the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set it up myself with excellent advice I received from a sales associate and received a full refund for the scheduled visit I no longer needed.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad connected my Mac and printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did two things on different days. He connected my new Mac and modem on the first day and came back two weeks later to connect my new printer. Thanks to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new router quickly and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    they made my day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evyn and Katie are the best. they explained everything they were doing so i could understand. they took their time and got the new router and everything connected to it. even everything in the garage. i will only use the GEEK SQUAD for anything i buy from BEST BUY. Mike

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    These Geeks were very timely in completion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and Sherman (?). were professional, knowledgeable and very kind. They worked together very well and both were supportive of one another. They performed their tasks very well and if the perfects fits, they did a fabulous job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Home Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest setup I've ever done. The very knowledgeable technician setup and explained wi-fi installation. Completed install and explained system operation within 2hrs and I was back to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instructed use of logi and assured its function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very productive and understandable ,on time, very polite and delivered information in a manner in which I could easily understand. I was very pleased with my first experience with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Nothing better than having your own geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very knowledgeable at setting stuff up, so I love having these guys that know what they’re doing. Set everything up. They are quick and easy and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel truly provided sound advice for my wifi setup and how I enhance my wifi experience. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT DISPOSITION TO HELP THE CLIENT UNDERSTAND AN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD AGENT GOT MY WIFI WORKING EXCELLENTLY QUICKLY AND EXPLAINED EVERYTHING THOROUGHLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at residence by Geek Squad Agent-great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent was excellent, knowledgeable & very service oriented. The process of arranging the house call--not so much. Asked for specific agent & told no longer working there. Learned later person on phone was wrong. Time block was 8-12 & Agent came shortly after. FYI, this house call was several weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad fixed my issues and explained things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew you sent to my home. They installed my TV a few months back. I switched satellite companies and they brought everything back up and got it synced up perfect. They couldn’t fix Apple, Fitbit or my iPad issues, so refunded the services without hesitation. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional work,fast work, i would hire again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing job on custom install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and his Team did an amazing job! Matt did a great job scheduling our custom install.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi modem router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came were very helpful and were able to connect my equipment and get my wifi up and running! Very good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anton is the very, very best! He goes above and beyond to help his customers. He is knowledgeable, informative, helpful, patient for those of us who are tech impaired, ..lol.. and most importantly truly cares about his customers! please thank Aton for his dedication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician straightened out lots of problems with my computer and devices and got me on the right path to do my work. He was great and explained everything slowly and carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my Eero Mesh Wifi quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more impressed with this group and the overall experience. They set up my Eero wifi Mesh System in no time at all and made sure all devices were hooked up to it and working properly.

    I would recommend this to a friend