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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,758 reviews
  • Rated 5 out of 5 stars

    Network upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Made sure everything was working correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rock stars!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable & set up all our systems and devices in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad installed my new router competently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my router and extensions for my new greenlight internet. They were kind and wonderful to this old lady.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Re-installed my internet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet was setup quickly and easily, would recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful I am a Best Buy Member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessica was so helpful, knowledgeable and patient. If we had an issue during the set up, she resolved it. She also took the time to explain what she was doing, so that I had a better understanding of how to handle the devices that were added that I had previously had part of my home automation. I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad set up my new wi fi running great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent set up my home wi fi in three rooms and it is working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed my wi-fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to help with our Wi-Fi was very knowledgeable and was able to troubleshoot my system and make it run more smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the technician knew what he was talking about when it comes to speed then with and internet connection setup thank you again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Home Wi-Fi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech arrived on time and setup was excellent. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wi-FI works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were awesome. They knew just where the service would work the best.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi woes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our wifi issues. Explained everything we needed to know using words we could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mixed review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was vey knowledgeable iand fixed the issue 2x. The guy that came out in the interim was not helpful

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reprogrammed my entire wi-fi system. I did not need a new router so they saved me that money. The service was stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Printer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and had my wi-fi and printer going in only a few minutes. I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the devices and programmed them. This was a huge time saver and frustration saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of moving and had the Geek Squad come out twice to "help" install and set up tvs, Google devices, etc. "Help" is a lie; they did it all for me! The team was wonderful; I can't sing their praises enough. I will never be without them. Once I am all moved and in my new home, I will have them come out again. They are lifesavers - true professionals and experts at what they do! I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, professional, and informative. She answered all my questions, and left her phone number with me (encouraging a follow-up call if I had any problems with the systems she set up).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EERo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up the Eero Maze system even thios it requred a revist to hook up my Loptop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Geek Squad guys are great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended the network and offered to pick it up and bring it to my house. Set up was great and everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WIFI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute perfection! Came on time. They knew everything.

    I would recommend this to a friend