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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,813 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad solved my Xfinity problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chap that came to work on my laptop did an excellent job, and is very knowledgeable. Will request him every time if I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great servie! Agent was very knowledgeable, professional, attentive, couretous and very customer focused! Geek squad is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Boosters for WiFi were installed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guy knew how to install the boosters so that my previously weak Wi-Fi was strong as Hulk! TVs use Wi-Fi, and cameras, and printer, cell phones, & on & on. He knew exactly what to do. Everything now works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Erro wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our wifi is working so much better with the Erro. and the geek squad person who set erro all up in our home was very good doing so. Always buy Best Buy with geek squad setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, especially Jaime is by far the best service you can receive from a company. Awesome in all aspects. Professional, knowledgeable and courteous. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent set up a new printer and router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient and helpful assisted me in choosing products that were appropriate for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installtion of tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to help us install and go thru how to use the remote and all other questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-home set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Bello was very competent and gave very good assistance in this process. Was patient and polite and answered all questions. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work and great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific agent installed our EERO router system. It works wonderfully without any problems. The installation was paid for through the Total Tech membership. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Shannon, was fabulous. knowledgable, fast, and knew exactly what to do. He answered all of our questions. I will ask for him next time i call the squad.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad at your service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable technicians at your service. They set up my a/v receiver along with my Wi-Fi in one visit. Would utilize again for set ups and repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wi Fi set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up wi-fi quickly,efficiently and explained what they did and asked if needed any help with any thing else.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Denise Outlaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and very knowledgeable. I'm very happy to have this 5-Star service Consistently!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero router reinstalled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was excellent and explained what he was doing very well. Everything worked great when he left. Unfortunately the problem has come back and is worse than before. Hopefully the next appointment a week from today will address it for good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Connected Me To Streaming TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Friendly, knowledgeable and just down to earth excellent guys. They answered all my questions and hooked everything up just perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mesh router sytem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Holland was terrific...friendly, smart, and very helpful and informative. Installed a new mesh router system that works great. I have a long house with interior brick walls. Everything is well connected now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to the house to set up our wifi extension. They were able to get it working and checked each puck to make sure we had a strong connection. They were very friendly and respectful. It was certainly worth the visit!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Seemed to know what he was doing. Explained what he was doing and had answers to any questions I had, It was a pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Justin B. is a true asset to Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Justin was very thorough and took the time to instruct my wife and I on the uses of the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Job !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jedidiah Smith did a fantastic job installing our Wi Fi upgrade. So knowledgeable and such a nice guy ! Thank You !!

    I would recommend this to a friend