Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,758 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Thefghh HD try you g c chi hhbvcfgggffffd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Wi-Fi router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Gilbert and Christen were very helpful and knew their stuff, they set up my Wi-Fi router and got it working outstandingly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and set up Euro quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick to install. Gave recommendations for other installs and upgrades I could do around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Total music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff connected the whole house Sonos system. There are a few items that still need attention. I Geek Squad will hopefully return to complete the process.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    WiFy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set my WiFy on all my devicesincluding my passwords

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    WiFi installed quickly and efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new WiFi system in no time, and conversed with Spectrum to let them know what was being done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad computer customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was very personable and knowledgeable. Rapidly understood the problem and fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a wonderful service. The technicians know what they are doing and finish the job, not even taking a break.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Another incredible Geek Squad visit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another incredible job by Brian helping me to update my Mac Book Air computer. He is so smart and so patient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Will return to install new amp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set everything up great.; also analyzed and set up an amp for ext. speakers

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad set-up our home Wi-Fi connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon from the Geek Squad did a phenomenal job in setting up our home Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new WiFi network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was on time and installed a new modem, eero system and worked with Spectrum to make it all sync together. She was polite, efficient and a good representative for Best Buy. She made sure everything worked and if there were any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up our Wi-Fi to our new netgear and extender great job very friendly and knowledgeable very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Factory Reset Router Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent rep come out and help. He was able to explain the issue and the method he was using to resolve it helping me set up my Wifi Router which was a Netgear Nighthawk. He also made me aware of the 6G band that is now available for future use. The rep was knowledgeable and highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    they were on time and set it up quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the router was set up for all devices and it all worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional TV installations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Green did a fantastic job mounting my 3 TV’s. Joe was very professional, knowledgeable, helpful & made time to explain everything to me. Due to issues created by my builder, Joe had to make a second trip to my house, a couple of weeks after his first visit; Joe didn’t make a single complaint about having to make two trips to my house. Joe was always happy and pleasant. Joe is who I’ll always ask for whenever I need the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Went Above and Beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Nothing was too much trouble. I would keep this service up every year from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad technician Drew MacIntosh is exception.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech person, Drew, is amazing. We will only request him in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Love the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so knowledgeable and helpful! They set up and explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior Geek Squad representation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representative answered all questions we had about the service.

    I would recommend this to a friend