Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5758 reviews
(5,758 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad saves the day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad tech was great. Knew exactly what the issue was with appliance not going online.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected tv's cell phones, 2 laptops to the new router. Work was done in a timely manner, very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Router install and setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent on time, courteous and knowledgeable. Explained everything
I would recommend this to a friendRated 5 out of 5 stars
my install was a great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad agent, Ryan Correa installed my eeros Wi-Fi system & also set up my Epson printer on a previous visit. He was awesome. Not only was he knowledgeable, but patient & explained everything in a way that I could understand. He is truly as asset to Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Available 24x7 when i need to talk to someone. Like having a help desk at my reach. One night i thought my computer was hit with a virus and i immediately contact Geek Squad. The representative was able to remote in my laptop and run tools to validate. Had I not had Geek Squad, I would have to wait till next day and the damage may of been done already. I recently purchased a high end wifi and needed assistance, Geek Squad came out and quickly set it up and even instructed me how to use it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent results
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made the setup so easy and good explanations on how to work the router
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the tech can came to install my wifi system. I think his name was Chad. Goo man.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
WIFi operation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the setup and it works very well and continues to operate as designed
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fixed new internet for our new computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and excellent job done. Diagnosed problem and efficiently corrected it. Couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick and knowledgeable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent knew what to do and made me very comfortable installing the device.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad reconnected my desktop computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer Geek Squad came out to reconnect my desk top computer, printer, and WIFI after my house was recarpeted. The agent who came was very knowledgeable and professional. He did all reconnections within 45 minutes and answered all concerns that I had. He did an excellent job. I was so happy that I have a Geek Squad membership.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me install everything I needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jodi was absolutely wonderful! She came in and set up my router for my internet and got my computer all set up and running and also my Kindle and Notepad! She suggested that I get the 1 year geek squad membership that turned out to be a much better deal than the whole visit would have been! Thanks Jody
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service from Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, courteous and explained what was wrong and how he fixed it
I would recommend this to a friend Rated 5 out of 5 stars
strong wifi equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got twice the strength of wifi with this equipment, compared to to the wifi extender I had been using, Was expensive. Cost of installation by Geek Squad was high, considering I am a member of their annual tech support group.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vince was very efficient and knowledgeable. True customer service. Thank you
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Home WiFi set up corrctly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up by Geek Squad. Quick and easy! Highly recommend them.
I would recommend this to a friend Rated 5 out of 5 stars
CALL THESE PEOPLE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVER THE TOP SERVICE PROMPT, EFFICIENT, WELL EXPLAINED
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
They installed my computer system everything works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my computer to Wi-Fi and everything works very good
I would recommend this to a friend Rated 5 out of 5 stars
Best people ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service , on time, friendly, wouldn’t trust anyone but the geek squad!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Satisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Arlo camera set up. Easy to hook up and easy to understand.
I would recommend this to a friend