Customer Ratings & Reviews

Great service , on time, friendly, wouldn’t trust anyone but the geek squad!

Love the Arlo camera set up. Easy to hook up and easy to understand.

The agent did exactly what we needed and a little bit more, thanks, it works great!

Absolutely fantastic service. The service rep was very friendly and knowledgeable. He answered all my questions and showed me what steps he was taking to set my internet up. He walked me through the app and set up. Couldn’t ask for better service.

Courteous, knowledgeable, works quickly and well. Thanks.

I bought a new combination router/modem from Best Buy but was unable to set it up correctly. The Geek Squad member arrived precisely in the time frame given to me and was able to able to set up and connect both my computers to my internet using the new router/modem. The technician was pleasant and understanding and in the process I learned more about my system.

The agents came in and mounted my TV and helped with the basics however, I do wish the price of geek squad coming out with so much cheaper. Best Buy charges insane amounts for geek squad to come out.

Raul was the best. He was able to set up all our needs after installing Orbi.

The Geek Squad installed our wi-fi devices and explained the workings.

The agents connected up everything and made sure it worked.

TV mounted and all devices connected! Very friendly and knowledgeable.

Agents set up wifi and made sure it it worked with our devices.

Excellent, timely service. Tech agent knowledgeable, courteous

The agent was very professional and his knowledge of what he was doing was very obvious. He understood what the problem was and proceeded to connect my wi-fi extender to the main system. He was in and out after answering all my questions.

The Geek squad service was top notch. Their representative was cordial, knowledgeable, took the time to explain what he was doing, what he was recommending and why. He was also able to answer all my questions to my satisfaction.

Our tech Ryan was fabulous. He was very courteous and fully understood our complaint of intermittent internet service and recommended the eero mesh system. Since we installed this new device, our internet has been flawless. Great job by this wonderful technician.

The guys working with the Geek Squad are awesome!!

Installed Linksys without any problems. Their knowledge is amazing!

I have had the same agent take care of a number of issues with my computer and equipment. He is the best! He always lets me know when he's coming and gets everything taken care of quickly. He also explains what needs to be done. Couldn't ask for better service!!

The agent was not very friendly. He was their to help w an inconsistent signal on my Netgear Mesh system. He asked if I was has having any trouble connecting devices & I said no, so he asked “why I am I here then?” Conversation trickled downward from there. Note that he did assist in resolving an unrelated issue regarding my Arc Soundbar.