Customer Ratings & Reviews

Helpful and knowledgeable staff who was thorough and friendly

Dre, the technician who provided the in home service, was awesome. He was early, very efficient in setting up the WiFi extender and made aware of services available by Best Buy

My Agents Chris and Jessee put my home theater and computer system in with a Sonos bar. Exact, works perfect and taught me proper use. I have had a FullTech for 20 years. Very grateful.

The Geeks did an excellent job setting up my mesh network. They were able to resolve issues I was having trying to do the job myself. They saved me a lot of time and frustration and answered all my questions.

He Set up wifi and connected tv and other equipment.

I bought in Best Buy my HP Computer almost seven years ago. Obviously, the server of Wifi and or Internet are by far most rapid or faster than my computer, However, thanks to the suggestion of Eduardo a Geek Squad Service, who ask me to get a Linksys Dual-Band Wifi 5 USB adapter, and since my computer is working fine. faster

Mitch did the work. He is outstanding and very competent.

The agent was fantastic, on time, spoke English, and solved our issue without telling me I needed to buy more equipment. That is what Best Buy has always been my go -to with all things computers, network and electronics.

The young man who came to my home to set up my Eero device was very friendly and professional. He explained how the device works and some misconceptions I had about WiFi and security. I appreciate his honesty..

I was unable to connect my new computer to my Wi-Fi. The member of the Geek Squad who visited my house was somehow able to locate the Password for the modem/router which was part of my first Wi-Fi set-up. I had not saved the password when that piece of equipment no longer functioned and was recycled.

They mounted my tv and hooked all my ring cameras up and tied it all together. They did a great job. They had no issues and had knowledge with all the equipment.

Geek Squad came to home and installed the Mesh WI-FI system, the tech Justin was GREAT he was very knowledgeable and explained everything he was doing. And I was very pleased no more dead zones in my house. Thank You Justin & Geek Squad for being there.

The person who helped me select a new computer was very knowledgeable. Sam at the Geek Squad was friendly and helped me with everything I needed to get my new computer working. The only issue I had was that most computers were out of stock. I ended up selecting one that is smaller than what I wanted.

Brandon Broadway and his capable assistant, mounted and installed my Starlink System and made certain all components were working properly--from PC to printer! Very knowledgeable and competent Geek Squad members!

Our Geek Squad representative was great.. We had set up the wi fi but had troube with getting the 2nd router to work. He had us up and running in no time at all.

Sean, Best Buy consultant, advised us on equipment needed to update and improve our WiFi. He installed the equipment and it has vastly improved and expanded our coverage. Very pleased with service.

Jedediah did a great job setting up my new modem and getting the internet service transferred to it. In dealing with my internet provider he gave them the information quickly and knew exactly how to answer their questions with no hesitation.

Brad Arnold was able to quickly and efficiently identify our problems and resolve them.

I have several WI-FI cameras around my place of residence Different brands Tech got them all dialed in Not a long wait time Very courteous Clean Ask if I had any questions Thank you

Thank you. I’ve had tremendous challenge with internet security. Your technician cleaned my computer and gave me practical tips to protect myself in the future. Thank you.