Customer Ratings & Reviews

Work was performed quickly despite my cluttered basement. They terminated a CAT6 cable lacking a plug and relocated routers. Even better, they suggested an alternate cabling solution that required less visible cabling than what I originally had in mind. Very satisfied!

Ramone resolved my WIFI connectivity issues to my printers.

Jedidiah did an awesome job setting up our new wi-fi system. He arrived on time and contacted us prior to his arrival. He was very helpful and made the process seamless. We’ll definitely contact geek squad for our tech support needs.

Two agents were prompt, polite, efficient, thorough and quickly completed their task. I worked hours to connect my internet without success but they completed the task within 15 minutes. I could not be happier with their work..

Service tech Splawn gave me the best experience in tech support I have ever had. To say he went above and beyond is an understatement. I got the value of my annual fee from his one visit. He was knowledgeable and helpful beyond anything I could possibly have expected. I could not be happier.

Our tech was wonderful. He showed up on time, walked us through the process of connecting the modem/router, answered my questions thoroughly, and helped us set up new passwords. He wouldn't leave until we were online with every device in the house.

They team made some great recommendations and not only set me up with my own modem/router and eero system, they improved the speed and signal of my wifi and saved me money.

Martin was excellent. Very talented and knowledgeable and explained things to us. He did the setup in a short time and the TV works great now.

The representative that performed the wi-fi setup did an excellent job. When he left, everything was performing perfectly and effectively. Would ask for him again.

Christopher could not have been more professional, efficient, helpful, and just all-around pleasant. It made getting all of my things set up in the new home so easy and stress-free. Thank you, Geek Squad!

The agent got my computer hooked up to the Internet and answered many questions about the cables that confuse me. He also got the television working and explained how the buttons work.

The agent (Rennier) did an excellent job of setting up my wifi and ethernet connections. He was thorough, professional and gave me lots of additional information.

The Eero for my internet was well worth waiting for. Spectrum could not help, so I had the Geek Squad to come and I am very satisfied with the service they provided in setting up my Eero.

They were fast neat and answered all my questions. They were able to work out the problems I was having with my TVs and corrected them. It was great

Benjamin is a great service representative. We have used him on several occasions and he has always been knowledgeable and very easy to work with!!!

They had no idea about starlink or what it even was... The issue resolved itself after my account had processed and transferred equipment to my name so they thought they fixed it.

The agent who delivered and set this up is wonderful - he was the epitome of a professional. He has been so helpful any time he's been to my home. All the techs are good he's but he's just so patient with my questions.

Your agent seems exceptionally skilled in resolving problems with systems. He was reassuring as he worked that it would be done in a few minutes and he was right.

My service was to get my laptop computer to connect to the internet and get it working again. Logan arrived on time and diligently worked on the problem until he figured out the problem and got the laptop working again. He was a very nice representative.

They came and did everything perfectly. I highly recommend their services for those of us who are not " Do it yourselfers" . Save yourself the grief of spending hours trying to make these complex devices work .