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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek squad helped me install everything I needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jodi was absolutely wonderful! She came in and set up my router for my internet and got my computer all set up and running and also my Kindle and Notepad! She suggested that I get the 1 year geek squad membership that turned out to be a much better deal than the whole visit would have been! Thanks Jody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CALL THESE PEOPLE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVER THE TOP SERVICE PROMPT, EFFICIENT, WELL EXPLAINED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Wi-Fi router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Gilbert and Christen were very helpful and knew their stuff, they set up my Wi-Fi router and got it working outstandingly.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    They installed my computer system everything works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my computer to Wi-Fi and everything works very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , on time, friendly, wouldn’t trust anyone but the geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home wi-fi set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did exactly what we needed and a little bit more, thanks, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo camera set up. Easy to hook up and easy to understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good service not this time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home wifi setup not complete told finished charged money asked refund partial not agreed thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new router/modem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new combination router/modem from Best Buy but was unable to set it up correctly. The Geek Squad member arrived precisely in the time frame given to me and was able to able to set up and connect both my computers to my internet using the new router/modem. The technician was pleasant and understanding and in the process I learned more about my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong wifi equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got twice the strength of wifi with this equipment, compared to to the wifi extender I had been using, Was expensive. Cost of installation by Geek Squad was high, considering I am a member of their annual tech support group.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Geek Squad Rep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, works quickly and well. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Reinstall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raul was the best. He was able to set up all our needs after installing Orbi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wi-fi devices and explained the workings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and all devices connected! Very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional knowledgable and quick installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up wifi and made sure it it worked with our devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad hooked up my Orbi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected up everything and made sure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, timely service. Tech agent knowledgeable, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Outstanding!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic service. The service rep was very friendly and knowledgeable. He answered all my questions and showed me what steps he was taking to set my internet up. He walked me through the app and set up. Couldn’t ask for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my Linksys.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Linksys without any problems. Their knowledge is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed/set up my wifi mesh system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys working with the Geek Squad are awesome!!

    I would recommend this to a friend