Customer Ratings & Reviews

I appreciate the Geek Squad's assistance with fixing my wifi connection and lack of password protection. They were understanding of my lack of computer knowledge. They also fixed my wifi TV connection and soundbar. THANK YOU so much. Judy

I has issues with things on my network I did'nt recognize. Geek Squad came over + checked out my computer. They assured me nothing was amiss but in the mean time increased my security to make me feel secure. Total Tech is the way to go!

The 2 agents who came to the house to do the tech install were terrific in every way. Would recommend the in-home Geek Squad techs. They were knowledgeable, efficient, personable, and patient.

Having found an ASUS AX3000 Dual Band Router on sale it was a good time to upgrade my network and the Geek Squad came to the rescue to link all associated devices including the security system, Ring door bell, including the IRoomba vacuum, etc.

The guys installed my Internet service and connected all my equipment to the Internet. I am very pleased.

My agent Joseph was able to set up my Verizon internet and connect all my devices and TVs very quickly and changed the password and network name as I requested. He was fast and efficient!

David do such a great job finding the most optimal set up for our eero so that we could maximize our wi-if. All the while being so patient with us.

Tech installed my new computer. He was knowledgeable and fast. He also explained things as he went along with the installation.

RICHARD PERRY, OUR TECH SUPPORT PERSON WAS EXTREMELY PROFESSIONAL AND TOOK HIS TIME EXPLAINING WHAT HE WAS DOING TO RECTIFY OUR PROBLEM AND ADDRESSED OTHER ISSUES WE HAD MANY QUESTIONS ABOUT. RICHARD WAS THE VERY BEST TECH SUPPORT PERSON WE EVER HAD!

The Geek Squad reviewed my wifi environment, showed me current capabilities, and recommended an upgrade that significantly increased my wifi capabilities.

This is not the first agent I've had at my house but it is the best agent I've ever had at my house he knew it all didn't stumble one time very nice guy and I hope he always comes back to my house I have trust in him.

Service was great; product isn’t solving the problem sufficiently. Need a tech to visit and increase coverage

The agent set up our Wi-Fi extender quickly and efficiently. The agent was very pleasant, helpful and gave us advice as to what other steps we could take to make our Wi-Fi as good as it could possibly be.

The agents removed my old TV, installed my new TV and even installed my ROKU from my old TV on my bedroom TV. It was a pleasure to have then in my home.

The agent installed a new router in my den so I could connect my printer to my computer.

The Geek Squad rep was excellent. He listened to our concerns and very quickly diagnosed the problem and addressed it successfully.

Winston and Emily were a great team and set up my system and explained everything to us. The were timely, friendly, courteous and very knowledgeable.

The agent was very professional and and competent. I am 76 yrs. old and handicapped. He was patient and explained everything thoroughly.

My computer and wireless printer stopped communicating. No one could figure out why! But the Geek Squad did. I was so impressed I signed up for premium service.

The agent provided dedicated courteous service. He answered all questions and assured computer, modem and wifi was functioning properly.