Customer Ratings & Reviews

Sean, Best Buy consultant, advised us on equipment needed to update and improve our WiFi. He installed the equipment and it has vastly improved and expanded our coverage. Very pleased with service.

Work was performed quickly despite my cluttered basement. They terminated a CAT6 cable lacking a plug and relocated routers. Even better, they suggested an alternate cabling solution that required less visible cabling than what I originally had in mind. Very satisfied!

Service tech Splawn gave me the best experience in tech support I have ever had. To say he went above and beyond is an understatement. I got the value of my annual fee from his one visit. He was knowledgeable and helpful beyond anything I could possibly have expected. I could not be happier.

They mounted my tv and hooked all my ring cameras up and tied it all together. They did a great job. They had no issues and had knowledge with all the equipment.

Our Geek Squad representative was great.. We had set up the wi fi but had troube with getting the 2nd router to work. He had us up and running in no time at all.

Jedidiah did an awesome job setting up our new wi-fi system. He arrived on time and contacted us prior to his arrival. He was very helpful and made the process seamless. We’ll definitely contact geek squad for our tech support needs.

Two agents were prompt, polite, efficient, thorough and quickly completed their task. I worked hours to connect my internet without success but they completed the task within 15 minutes. I could not be happier with their work..

Our tech was wonderful. He showed up on time, walked us through the process of connecting the modem/router, answered my questions thoroughly, and helped us set up new passwords. He wouldn't leave until we were online with every device in the house.

I have several WI-FI cameras around my place of residence Different brands Tech got them all dialed in Not a long wait time Very courteous Clean Ask if I had any questions Thank you

Thank you. I’ve had tremendous challenge with internet security. Your technician cleaned my computer and gave me practical tips to protect myself in the future. Thank you.

Christopher could not have been more professional, efficient, helpful, and just all-around pleasant. It made getting all of my things set up in the new home so easy and stress-free. Thank you, Geek Squad!

My service was to get my laptop computer to connect to the internet and get it working again. Logan arrived on time and diligently worked on the problem until he figured out the problem and got the laptop working again. He was a very nice representative.

The agent who delivered and set this up is wonderful - he was the epitome of a professional. He has been so helpful any time he's been to my home. All the techs are good he's but he's just so patient with my questions.

They team made some great recommendations and not only set me up with my own modem/router and eero system, they improved the speed and signal of my wifi and saved me money.

The agent got my computer hooked up to the Internet and answered many questions about the cables that confuse me. He also got the television working and explained how the buttons work.

The Eero for my internet was well worth waiting for. Spectrum could not help, so I had the Geek Squad to come and I am very satisfied with the service they provided in setting up my Eero.

The representative that performed the wi-fi setup did an excellent job. When he left, everything was performing perfectly and effectively. Would ask for him again.

They had no idea about starlink or what it even was... The issue resolved itself after my account had processed and transferred equipment to my name so they thought they fixed it.

The agent (Rennier) did an excellent job of setting up my wifi and ethernet connections. He was thorough, professional and gave me lots of additional information.

I appreciate the Geek Squad's assistance with fixing my wifi connection and lack of password protection. They were understanding of my lack of computer knowledge. They also fixed my wifi TV connection and soundbar. THANK YOU so much. Judy