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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,813 reviews
  • Rated 5 out of 5 stars

    Installed my router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor installed my router and answered all my wuestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Diagnosed the problem and resolved it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wi-fi hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman did a great job hooking everything up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Tops at Set Up and Explanations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival of technician was appreciated. He knew what he was doing and had computer set up within twenty minutes. Took time to answer my questions. He also was good at giving brief and clear explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for setting up the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were quite impressed with the speed and quality of the installation of our Google mesh set-up. He was very knowledgeable about all things internet and was able to answer any questions that we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and connected my Starlink in my ‘tiny house’. He came twice to make sure everything was right. Why oh why didn’t I call sooner?! He was pleasant , professional and neat - important in a tiny house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holly and Scott did a fantastic job in installing my router and getting everything up and running. They were very courteous and respectful. They made sure I was completely satisfied with the product and their installation work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that set up my equipment was very knowledgeable, very considerate and took the extra steps to make sure that everything was working the way it was supposed to. He was very patient when explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my WiFi efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin & Oscar arrived promptly. They were professional & friendly. They went to work and installed my WiFi efficiently. I will use Geek Squad for all my electronic needs. Thank you Geek Squad! M Fort Worth, TX

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Customer Service on Google Nest Mesh setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely helpful with setting up my Nest Wifi. It's quick and simple to setup. Customer Service answered all my questions and even gave suggestions on where the Nest Wifi points should sit.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable. He had patience with our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Fast, friendly, honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and honest! Explained what was needed and had several ideas on how to best make it all work! Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    GEEK SQUAD DID ANOTHER GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has always done a good job and this time is no exception. They came in professional as always, set it up, got it working, explained everything to me in a clear concise manner and then left. Always happy to use GS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Nighthawk Mesh network setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Technician understood the needs of setting up a Mesh network. After competition, I was shown the results of the network and all parts of our 2,000+ sq ft home is completely covered by a strong signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the eero for my wi fi. He was very efficient and explained everything as he went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful and professional. My internet is now associated with my criteria that I will be able to access and remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now Every Device Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was very well experienced in all aspects Technology related devices connected to my wifi and router. Life is much better now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team did an awesome job installing and setting up the EEROS system in my home. They were very knowledgeable and explained how the system works. TheY downloaded the app on my iPhone and showed me how to use it. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done with the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the Geek Squad Pro's. On time and on point !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time & notified me appropriately, are professional and set everything up, testing everything to be sure it works, and made one suggestion to improve service.

    I would recommend this to a friend