Customer Ratings & Reviews

Winston and Emily were a great team and set up my system and explained everything to us. The were timely, friendly, courteous and very knowledgeable.

Your Geek Squad tech found and resolved my internet connectivity in short order. It is a pleasure dealing with representatives of the Geek Squad - I've never been disappointed with their service nor expertise.

Geek squad tech was having the same difficulty in initiating mesh routers. However he did notice VPN was toggled on with my iPhone. Sure enough it was the one thing preventing mesh setup.

The wifi installation was made more complicated than it needed to be because MY phone didn't work. But the technician stuck with it and got everything up and running! He was outstanding!

My computer and wireless printer stopped communicating. No one could figure out why! But the Geek Squad did. I was so impressed I signed up for premium service.

Service was great; product isn’t solving the problem sufficiently. Need a tech to visit and increase coverage

The agent was very professional and and competent. I am 76 yrs. old and handicapped. He was patient and explained everything thoroughly.

The Geek Squad rep was excellent. He listened to our concerns and very quickly diagnosed the problem and addressed it successfully.

The Tech was great. Got me set up and running. The only issue was the uploading of my info from my old computer was immediately done. The Tech did set up an appointment with the Geek Squad to make tha thappen.

Yoanni from the Geek Squad set up my router and saved me a headache from trying to figure it out for myself. I tried it myself for over an hour with no sucess. Yoanni had it set up for me in 30 minutes.

The agent provided dedicated courteous service. He answered all questions and assured computer, modem and wifi was functioning properly.

The agent set up my tv now that I removed cable services. He was courteous and did the job above and beyond the necessary service.

David and his helper expertly installed our wi-fi extension system. David patiently answered all of our questions and was very personable and likeable.

The agent installed a new router in my den so I could connect my printer to my computer.

Adam Sypien was an absolute professional. He quickly analyzed our problems and corrected them. He was courteous and helpful with explanations of our problems.

The Geek Squad tech was very knowledgeable and friendly. He addressed all my concerns and answered all of my questions.

The tech was polite and on tine, called to confirm and I knew hos name ahead of yime! He quickly ascertained the problem and fixed it! No delays. Asked me to call back if I have any problems! I have none!

the guy who came to review our WI-FI set up was very knowledgeable. He provided suggestions on what to f do to correct our problem.

The agent helped me set up my wireless network and it works great. He was good at communicating before the meeting and during

Agents got the Wi-Fi all set up and then resolved the printer issue which wasn’t easy (older printer and a new, faster Wi-Fi system.