Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5760 reviews
(5,760 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did an outstanding job! Thanks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service provided by the Geek Squad installing Arris Modem and dealing with provider!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad improved our A/V
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roland set up the original a/v system 2 years ago and remembered it! Very well done, right the first time! thanks Roland and Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rep was incredibly well trained
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rodolfo did absolutely everything requested of him and he did a great job. Thank you very much.
I would recommend this to a friendRated 5 out of 5 stars
Home Connectivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had some complex issues with wireless and the tech had to call the router mfg’er to get some resets there. Eventually got everything working again
I would recommend this to a friendRated 5 out of 5 stars
Eero install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek was extremely knowledgeable & helpful. Goog good good
I would recommend this to a friendRated 5 out of 5 stars
Donna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time. Listen to what we wanted done and very professionally finished all the work.
I would recommend this to a friendRated 5 out of 5 stars
Ryan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my internet other devices very well good job!
I would recommend this to a friendRated 3 out of 5 stars
Sound Issues (no “TV & Soundbar” option)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased three Samsung TVs from BestBuy (two with Soundbars). The settings seem to have changed since the technician left and I am now hearing sound only from TV and no longer able to get sound output from TV and Soundbar simultaneously. Can someone from Geek Squad contact me or would a technician be able to return to help adjust the sound settings so that I can hear sound from both TV and Soundbar at same time?
I would recommend this to a friendRated 5 out of 5 stars
Quick service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very prompt and friendly service. He arrived on time and fix the problem quickly
I would recommend this to a friendRated 5 out of 5 stars
Installed a different router in my home.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got an amazing, "Geek Squad". Everytime I have a question or a concern,they are so knowable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Home Wifi Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge did a great job setting up my home wifi system, and taught me a lot along the way! I highly recommend him!
I would recommend this to a friendRated 5 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for setting up streaming services, but streaming requires lots of 'homework' to function smoothly....practice makes perfect.
I would recommend this to a friendRated 5 out of 5 stars
Great Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was on time, polite, answered questions and did it neatly...
I would recommend this to a friendRated 5 out of 5 stars
Ross
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up. Ross and his partner did an excellent job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the Wifi.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up the Eero wifi system. Very powerful indeed for our house with 3669 sq feet. Very satisfying performance.
I would recommend this to a friendRated 5 out of 5 stars
Home WIFI setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set it up, made sure it worked and answered all my questions. Could not ask for better service!
I would recommend this to a friendRated 5 out of 5 stars
Efficient and Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was excellent. Quickly transferred files to new computer. Very efficient. Also took away old electronics to repurpose. Great thanks!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have competent service people who know their business.
I would recommend this to a friendRated 5 out of 5 stars
Easy install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member was effiecnt and kept everything very simple for me.
I would recommend this to a friendRated 5 out of 5 stars
Router Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed new router. These guys are easy to work with and respectful of your time. Answered all my questions. Excellent job!
I would recommend this to a friend
