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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5760 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job! Thanks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by the Geek Squad installing Arris Modem and dealing with provider!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad improved our A/V

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland set up the original a/v system 2 years ago and remembered it! Very well done, right the first time! thanks Roland and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was incredibly well trained

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodolfo did absolutely everything requested of him and he did a great job. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had some complex issues with wireless and the tech had to call the router mfg’er to get some resets there. Eventually got everything working again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was extremely knowledgeable & helpful. Goog good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. Listen to what we wanted done and very professionally finished all the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my internet other devices very well good job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Issues (no “TV & Soundbar” option)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased three Samsung TVs from BestBuy (two with Soundbars). The settings seem to have changed since the technician left and I am now hearing sound only from TV and no longer able to get sound output from TV and Soundbar simultaneously. Can someone from Geek Squad contact me or would a technician be able to return to help adjust the sound settings so that I can hear sound from both TV and Soundbar at same time?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and friendly service. He arrived on time and fix the problem quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a different router in my home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got an amazing, "Geek Squad". Everytime I have a question or a concern,they are so knowable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wifi Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge did a great job setting up my home wifi system, and taught me a lot along the way! I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for setting up streaming services, but streaming requires lots of 'homework' to function smoothly....practice makes perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, polite, answered questions and did it neatly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ross

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. Ross and his partner did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the Eero wifi system. Very powerful indeed for our house with 3669 sq feet. Very satisfying performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home WIFI setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set it up, made sure it worked and answered all my questions. Could not ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent. Quickly transferred files to new computer. Very efficient. Also took away old electronics to repurpose. Great thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have competent service people who know their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member was effiecnt and kept everything very simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed new router. These guys are easy to work with and respectful of your time. Answered all my questions. Excellent job!

    I would recommend this to a friend