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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,813 reviews
  • Rated 5 out of 5 stars

    Greek Squad Tech installed modem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Tech installed the modem and linked it to all our phones, TV's and computers. Everything is working perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad called ahead to notify of delay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up connections of all devices to new wifi address and relocated/reconnected two DVD players. Efficient, knowledgeable and courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero WiFi Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin did a great job hooking up our new eero WiFi! He recommended this system and we are so pleased!! No more buffering when using our Roku!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi instal and configuration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad team member was professional . he ask questions on how many devices and user were in our home and made every attempt to please us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience. Great tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to use Geek Squad. The tech arrived on time and worked efficiently, answering my questions in terms I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up on time and was extremely professional. Got the system working perfectly and quickly. He also made several other suggestions that were very helpful. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed the television with ease.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and helpful about anything I questioned them about. Pleasant and easy to communicate about the television and the eero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support, advice and service is the very best. We have been so very pleased with all of the work they have done for our systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs whole house WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had our Nighthawk whole house WiFi system up and running in a very short time. They made sure all our devices were connecting correctly before leaving. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad specialist flawlessly installed my Netgear mesh system in roughly 45 minutes. He was helpful and incredibly efficient. I highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done completely and very satisfied with the results of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and knowledgeable people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely get one day service on many repairs or service calls. Amazing job and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me connect to my Wi-Fi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped my newly purchased HP Laptop computer connect with my Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Milton Castro delivered the replacement sound bar, connected everything, tested and showed me how remote works if needed. On time…efficient…professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the help I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New router wouldn’t connect with my printer . The Geek Squad showed up on time, fixed my problem and answers questions to speed up my log on. I need equipment added for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup & router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was our technician and he went over and beyond! Very helpful, very caring, listened and fix all our problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas worked with us to fix Canon printer problems. He thought that a new router might solve it if it was due to WiFi issues. This fix did work initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST THERMOSTAT CONTROLLERS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turn out to be an App problem, l wish they would come up with an update that would fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put in My Eeros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my wireless before having my Ring Pro installed by the Geek Squad and they suggested I switch to Eero and wow did it improve everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my copier/printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad installed my new copier/printer quickly. I was back up and running without a glitch.

    I would recommend this to a friend