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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5760 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 5,760 reviews
  • Rated 5 out of 5 stars

    Best Buy is the BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fantastic. I am a big fan and will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was at top of his game. Reviewed our setup and was in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time, and extremely knowledgeable. Was able to walk me through all my difficulties and completely fix my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Laptop Quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has worked fine since the service. The servicer identified the error in my setup that caused it to not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an amazing job. Very friendly with great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi extender system malfunctioned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents defined my wi fi problem and fixed same. They were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and worked in a very efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buffering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent dave reviewed or wifi and took care of the buffering problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi Setup or Troubleshooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad networking team did an outstanding job on my DSL router and internal LinkSys router. Re-configuring and tightening security settings on both of them. Would highly recommend their team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony/Bose cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was punctual, and informative but could not fix the problem any better than the first three visits by the Geek Squad. The good news was he had a suggestion for me to try and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys Repaired Quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did an excellent job finding the issue with the linksys and resolving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 6+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh system increased my signal coverage throughout my entire home and beyond. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They already installed my tv and computer with no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they job and help me to understand I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was awesome came in configured my router and got everything on line tweeked it so I had no more interference. Works great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Servive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Awesome product! The Agent did a great job helping set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router system for wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and installed a mesh system so we have Wi-Fi house-wide. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cord short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they found the unusual problem quickly and were fun people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent and thorough. Bram texted to check if all was still working. Nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex quickly fixed my files and passwords.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is very knowledgeable and able to explain everything clearly. I’m not “tech savvy” so I rely on his knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Wi- Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made the transfer from Xfinity to my own so easy, very professional and knowledgeable

    I would recommend this to a friend