Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great job in all aspects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled both software coordination between household components and the installation mounting of hardware impeccably; great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and quality service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, we’re very efficient knowledgeable and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome prepared

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent set. They thought ahead on what we might need before they got here to install. Turns out we needed more than we purchased. They were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up router in no time....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came in, hooked everything up, tested everything, made a few adjustments to locations of router devices....and so far everything works dandy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mesh router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had some problems with this router, it was very slow to access the internet. I rebuilt my computer and upgraded to win 11 and it works like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent want on time and very efficient. Explained everything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the Geek Squad have always been helpful and knowledgeable and able to resolve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the equipment including contacting my provider. They explained things as they went along. Setting things up with my provider was very helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ is always awesome! He has helped me with my home electronics and Internet/Wi-Fi for more than 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad Tech gets the job done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G Squad Tech was prompt, personable, and professional. He worked with Cox reps over the phone to set up my new modem and WI FI system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with WiFi Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Rep was very helpful and got us back to working again!! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and very helpful. He was knowledgeable in technology. They also wear booties indoors to protect your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knew what they were doing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smart young men. They came in and got to business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He answered every area security question and best to have good connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved our Eeros WiFi issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did a super job solving our Eeros Mesh WiFi issues. Huge help! Thank you Jesse Parks and the entire Geek Squad Team! Jerry:>)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the service an am happy with what t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service performed to get me up and running. My problem is I will always need help as it is very hard to keep up with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had some complex issues with wireless and the tech had to call the router mfg’er to get some resets there. Eventually got everything working again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replace router and modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my wifi system, new modem and new router. The agent was very professional and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wifi extender quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the wifi range extender and ensured my multiple devices were connected and functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk squad did a great job setting up our new TV and sound. They showed up on time and are very knowledgable.

    I would recommend this to a friend