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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 5,813 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY EERO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB DONE BY THE GEEK SQUAD - THE INSTALLED THE EERO AND MADE SURE THAT ALL MY DEVICES WAS CONNECTED. - THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad improved our A/V

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland set up the original a/v system 2 years ago and remembered it! Very well done, right the first time! thanks Roland and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install own router and new electrical outlets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan Correa was very knowledgeable and completed install up grades for my router and internet speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my router/modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LeeAnne from Geek Squad setup my router/modem, and made sure everything was connected and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Helped me get all my devices connected to my new network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job no matter the request.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys always do a great job. This time it was hooking up wifi extensions and mounting our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled my issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Eero system, new WI-FI and achieved the coverage and signal strength I desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably great service. We were enormously pleased. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for setting up streaming services, but streaming requires lots of 'homework' to function smoothly....practice makes perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend. Excellent service. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job! Thanks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by the Geek Squad installing Arris Modem and dealing with provider!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was incredibly well trained

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodolfo did absolutely everything requested of him and he did a great job. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a different router in my home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got an amazing, "Geek Squad". Everytime I have a question or a concern,they are so knowable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. Listen to what we wanted done and very professionally finished all the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wifi Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge did a great job setting up my home wifi system, and taught me a lot along the way! I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent. Quickly transferred files to new computer. Very efficient. Also took away old electronics to repurpose. Great thanks!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    StarLink Installation False advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Starlink that Best Buy could install my dish. When the Geek squad arrived, I was told they couldn't do it after waiting for over a week. Then the Geek squad called a 3rd party and they said they could only mount if from the ground or run wire through the house. I could do that myself. The 3rd party basically does the same thing best buy would do but charges an extra $100. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi Setup or Troubleshooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad networking team did an outstanding job on my DSL router and internal LinkSys router. Re-configuring and tightening security settings on both of them. Would highly recommend their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the Eero wifi system. Very powerful indeed for our house with 3669 sq feet. Very satisfying performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed new router. These guys are easy to work with and respectful of your time. Answered all my questions. Excellent job!

    I would recommend this to a friend