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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my whole house Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job explaining everything and getting our Wi-Fi service connected thru the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new router and set up my network effectively and made sure I knew how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent and thorough. Bram texted to check if all was still working. Nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buffering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent dave reviewed or wifi and took care of the buffering problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Wi- Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made the transfer from Xfinity to my own so easy, very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an amazing job. Very friendly with great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router system for wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and installed a mesh system so we have Wi-Fi house-wide. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Servive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Awesome product! The Agent did a great job helping set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job installing my Eufy cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis came to set up my Eufy cameras and figure out why the others stopped working. He did an excellent job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience, made it simple and easy. I will be using geek squad again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi extender worked properly when Geek Squad inst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected and tested range extender to improve my streaming reception; very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out for the install were outstanding! A big thanks to both of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always finds a solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge was very polite and able to find and fix our problem quickly. He is a great representation of Geek Squad service. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful and very patient with explaining how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They already installed my tv and computer with no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they job and help me to understand I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad tech was not only on time but also kept us posted of his arrival time, and he was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reset my modem for me. He was helpful explaining what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi extenders setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent setup my WiFi extenders. He was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cord short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they found the unusual problem quickly and were fun people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh routers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job putting in my mesh routers.I am glad they serjested them Thank you

    I would recommend this to a friend