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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 5,813 reviews
  • Rated 5 out of 5 stars

    wireless mesh network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new wireless mesh network and connected all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS got our computers up and running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll done. Tech was very knowledgeable and pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed our computer due to losing its wifi. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, professional and thorough service. Set up (bridged) my two routers and vpn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked it up and then showed me a couple of things to do if I have a problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Wrong Technician Sent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review I’m giving isn’t the fault of the technician. The problem is that the person who took my call sent the wrong type of technician for the issue I was experiencing. I needed a technician who could figure out why my internet keeps dropping. However, the technician that was sent on the call told me that he specializes in home theatre installations. Although he wasn’t able to determine why my internet drops from time to time, he was able to get the internet working on one of my iPads. So, his visit was a complete waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Total Tech agt. replaced my router and programmed everything. Back to working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is finally working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional yet friendly. Easy to talk to and didn’t make me feel like any question was dumb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    serviced desktop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech repaired computer quickly and clearly explained to me steps to take with future problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE MY STORE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SALESPERSONS AT MY STORE HARLAM AND IRVING VERY GOOD CUSTOMER SERVICE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the 3 Wi-fi boxes so we are all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good and professional. He set up our router and explained features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so very helpful, friendly, professional and resolved my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install Modem/Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim was very helpful and understanding. Helped me alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic deal! Customer service is amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal! Getting everything installed and with a warranty , this is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted in setting up my Wi-Fi network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent rerouted wifi connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my wifi connections to work at its best operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super smart, super caring, super helpful - perfect service and work

    I would recommend this to a friend