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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Was sure to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome! Very caring and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    checked for repairs on our tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    checked our tv and said it could not be fixed so will have to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was absolutely fantastic and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan was able to solve my computer and printer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and extremely pleasant and very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed your Wi-Fi set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and fixed our problem very quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service in the world. Called for starlink install..rep put it in as wifi set up..they called day before to cancel and then 7 to 10 days for a refund. Asked to speak with a manager " none available "...how convenient..that was 3 weeks ago..still waiting..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad agent set up my printer quickly and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth your time and money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very reliable and knowledgeable! Tech was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haley Parr set up new roku's did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not ask for a better experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable, professional, respectful and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear programming trouble.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guy was super! Only reason for the 4 rating it took over three days and four calls to get him here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad respectful, quick, efficient & compreh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep Courtney was efficient & simplified the process for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Principal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Service, on time, job well done, professional, friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked me up in a jiffy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop no longer recognized our home wi-fi, and the agent fixed it. Only took him about 20 minutes to diagnose and correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaned computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned malware from the computer remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was excellent and very informative. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT EMPLOYEE THANKS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This employee was very knowledgeable and fast. He was an excellent GEEK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have in house wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleared up problem with my router quickly & efficiently

    I would recommend this to a friend