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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 5,813 reviews
  • Rated 5 out of 5 stars

    Home WiFi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done professionally and neatly. Technician was knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked with most of my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh network installed. Checked out coverage. I appreciate their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROfessional and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team went above and beyond installing our new computer and transferring data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason of the Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very efficient, they worked with me so that I understood what they were doing--they were very personable--and i want to be able to ask for Jason again! How may I do that. I like to work with courteous persons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin’s installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Euro 7 successfully Wifi Connect to whole house. Hard wired a few of components.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Home Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has literally saved us countless headaches and more than paid for itself. They set up everything and gave us suggestions how to use the product better for all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad does his best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did his best under adverse situation, ATT sends incompatible equipment, and the Geek squad was unable to install it, but he tried his best to make things work.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    OK Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job setting up my new wi fi router. I could not have done it without them. Highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my new dual mesh wifi system and it works better then my existing system. I have good coverage and no problems with connecting my devices, and i can monitor my single strength through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Watch Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patience while setting up my Samsum watch. Went over the instructions of how to download what I needed. He went over all the features on the watch. Showed me how to connect it with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man was on time, despite snow and ice! He set up the new wifi system in three different buildings really quickly. We tested it with all the gadgets and made sure everything worked! It was so much easier than trying to muddle through it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    great Geek Squad guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set the wi-fi up and connected it to all the proper devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys didn’t know everything and if they didn’t, they call to get answers and it turns out they were right. Very professional and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install my camera system very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my Arlo camera system, my modem, and my two Orbi router‘s with a very smooth and quick transaction!! My geek squad guy was super smart and he answered all my questions without making me feel like he was in a hurry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my new router and modem and connected all of my devices in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, professional, and timely services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the GerkSquad for some in-home tech support. They showed up exactly when they said they were going to arrive, got the job done without a hitch, answered all of my questions, and were very professional. Even offered some suggestions on future capabilities and services but explained the pros and cons to each one instead of just trying to sell the latest shinny object.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great job addressing Home Wi-Fi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been having trouble getting good signal througout the house with everyone working at home these days; Geek squad team did a great job setting up an EERO router which also has hard lines on the pods so much improved wi-fi!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    New Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up eero+ system for my home. Arrived on time setup new computer, Wi-Fi. Very professional new Wi-Fi and computer work great definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agents were on time and provided professional service. I had a problem with equipment not connecting and they stayed and helped me with it! I highly recommend Andrew and his assistant!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Wifi Install/Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that serviced this appointment was outstanding. His knowledge was key in streamlining the appointment duration and everything was explained in detail. Will recommend Best Buy due to his expertise!

    I would recommend this to a friend