Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A+ Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was so much work for The Geek Squad, but they knew what to do, explained it all and we couldn’t be happier! And all in time for football season!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed on the young man they sent out he made sure everything was done correctly and then followed up and then added his email and a phone number in case I had any more problems
I would recommend this to a friend Rated 5 out of 5 stars
Home Wi-Fi setup and update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in setting up my new updated Home Wi-Fi and connection to my cable Wi-Fi provider. Now it is very efficient with much faster speed.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem set up through Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In years past we ran into issues when updating our own modem that is why now we use Total Tech to make sure things are set up properly and run smoothly. Always nice courteous and professional
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Associate insisted I needed a different route
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Te gentleman insisted a different wifi system than what I had initially purchased. I needed a system that would go through outside walls and connect to a mesh wifi extender. He said I needed a netgear AC 1900. Everything is working well with my new router.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Updated and cirrected WiFi after Spectrum visut
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by knowledgeable and skilled techsI. I would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did our suet up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System works great and the Geek Squad was very accommodating to our availability. The tech who came to set it up knew what he was doing!!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Ecobee Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian and Sean installed and programmed my equipment with great knowledge and ease. Very polite and Nice guys!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great friendly service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys set up my wifi and answered all my questions......they even helped with information about my slow cable connection and, because of their help, we were able to get better cable service. It was a great deal - paying for wifi set up. Thanks.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
More than I anticipated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech came to my home to verify and optimize my router and WiFi setup. He found several week spots in the home but was able to correct with subtle moves to my router and WiFi extender he discussed newer options for whole property internet without trying to oversell product
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Squad installed my EERO WiFi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techniction installed and connected my EERO WiFi system He was very helpful in explaining how it works and achieving optimal results
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, the technician was informative and helpful. I highly recommend!
I would recommend this to a friend Rated 5 out of 5 stars
system trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oscar was great and knowledgeable of what he was doing . Took his time and figured out the system we have and proceeded to get system up and running I would love to have him back on our neck project.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Quick fix!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install tech was right on schedule,friendly. He replaced my old equipment with new and explained what he was doing while he worked. He noticed my lack of a HDMI cable from tv to roku as he worked & suggested my reception would improve if I added one-which I did.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
George and James are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers George and James are awesome. They are very knowledgeable and efficient. When we purchased some add-on gear we asked for them specifically to come back for the install.
I would recommend this to a friend Rated 5 out of 5 stars
To me it was well worth the bucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time, Quickly got everything up and running on all devices, set the App up on my cell phone, filled me in, friendly enough -------- all set for the year, worth the $100 bucks!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my router and solved other pr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came promptly, set up my new router, installed Webroot on my laptop, and fixed issues with my email. They showed me how to use extra features on my iPhone and connected it to the internet. They were wonderful!
I would recommend this to a friendRated 5 out of 5 stars
Great Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was a stud. He was able to do the whole house wifi setup flawlessly. Knew exactly what to do an how to handle xfinity changing to a new modem router that is not theirs.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad Agent Is My Hero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent did an excellent job installing our modem and Velop Home Mesh WiFi system. He persevered and remained extremely pleasant and professional throughout the process. He patiently answered my questions in terms I could understand. I highly recommend!
I would recommend this to a friend Rated 5 out of 5 stars
Eero worked for me!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave us the coverage as well and extended the speed that we needed
I would recommend this to a friend
