Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,813 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent admitted this was the first eero that he had installed but that he reviewed the information the evening before. He was enthusiastic to do the job. Everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from Geek Squad kept me informed on his status. He called to ask if he could come earlier than the appointed time. He was very courteous and answered all of my questions. He finished the install and hooked up all my devices effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by geek squad. Answered every question we had and willing to do whatever we needed on this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Wi-Fi Home system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent returned to resolve an issue that occurred two weeks after our sevice. He was efficient, respectful and knowledable. This is why we love our Geek Squad membership. Can't be without the Geek Squard.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Set up my new Apple TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Knowledgeable and helpful. Set up Apple TV to my tv. Helped with password for modem. Also reset Alexa. Personable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The hate of the internet! When nothing would work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up my EERO and cromebook.I love it again, Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Eero WiF system quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s were careful and organized all the cables as they installed the three Eeros through out the home . They explained how the Wi-Fi will work much better and answered all my questions. It was money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Very satisfied with service o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent John arrived in a timely manner and had my system set-up and running in about half an hour and most of that was having to walk through the registration process with provider and Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He did good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. He was quick and efficient in the install process. Explained what I needed to know. what more could I ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad's help the setup was easy, and worked for both my husband and myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multiple TV set up and I cut the cord!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative, on time and well organized on the multiple parts of the install, everything went super smooth! Could not of asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed my Wi-Fi mesh system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Yalcin set up my Wi-Fi mesh system and he was awesome. Very knowledgeable and explained everything thoroughly. Very happy with the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anton is the very, very best! He goes above and beyond to help his customers. He is knowledgeable, informative, helpful, patient for those of us who are tech impaired, ..lol.. and most importantly truly cares about his customers! please thank Aton for his dedication!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked the mesh WiFi & everything is running smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was extremely knowledgeable, helpful and process from start to finish was excellent . Thank u

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mesh WiFi installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked with me and did a great job setting up my new mesh wifi system. He was courteous and explained what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Connected My Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and connected my two computers so I can work on either one and be up to date. They were pleasant and efficient and not a bit condescending. Thank you guys!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent wifi install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative did a great job of troubleshooting the issues associated with my internet provider and the new Google home wifi system. I do not believe I would have been able to solve these issues myself, so I was very happy I purchased this install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and set up of my New TV from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service the tech crew were professional and very accommodating to the needs of the customer. My New set up is perfect. Please don’t do like other companies do keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Agent Out There!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was incredibly professional and extremely knowledgeable in all areas needed.

    I would recommend this to a friend