Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was extremely knowledgeable, helpful and process from start to finish was excellent . Thank u
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad Nighthawk Mesh network setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Technician understood the needs of setting up a Mesh network. After competition, I was shown the results of the network and all parts of our 2,000+ sq ft home is completely covered by a strong signal.
I would recommend this to a friend Rated 5 out of 5 stars
Jacob was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was a very educated installer but the extender was defective. He was personable and easy to talk to.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected the eero system quickly and made sure wi fi was working on my devices I thought needed checking. He even returned another day to help get wi fi on my wireless printer which I failed to tell him was not working and to make sure it was on my kindle also. Now all my devices are connected to wi fi and working correctly.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
GEEK SQUAD DID ANOTHER GREAT JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad has always done a good job and this time is no exception. They came in professional as always, set it up, got it working, explained everything to me in a clear concise manner and then left. Always happy to use GS.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad does his best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did his best under adverse situation, ATT sends incompatible equipment, and the Geek squad was unable to install it, but he tried his best to make things work.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did our suet up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System works great and the Geek Squad was very accommodating to our availability. The tech who came to set it up knew what he was doing!!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Geek!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, knowledgeble, did what i asked and needed. Id call again i a heart beat!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Squad installed my EERO WiFi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techniction installed and connected my EERO WiFi system He was very helpful in explaining how it works and achieving optimal results
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A+ Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was so much work for The Geek Squad, but they knew what to do, explained it all and we couldn’t be happier! And all in time for football season!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Installed my wifi thermostat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guys came out and installed my wifi thermostat and did a great job! They were friendly and answered all of my questions! They made sure everything was running properly before leaving! Thanks Geek Squad!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
New Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up eero+ system for my home. Arrived on time setup new computer, Wi-Fi. Very professional new Wi-Fi and computer work great definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team did an awesome job installing and setting up the EEROS system in my home. They were very knowledgeable and explained how the system works. TheY downloaded the app on my iPhone and showed me how to use it. Great job.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad knew product and how to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed and small units are not highly visible around house. Was a very fast install and Geek squad understood product and where to place multi units around house for best coverage
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Installing things too complex for the human brain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not have been able to set all this stuff by myself. The Geek Squad agents were very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Home Wi-Fi setup and update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in setting up my new updated Home Wi-Fi and connection to my cable Wi-Fi provider. Now it is very efficient with much faster speed.
I would recommend this to a friendRated 4 out of 5 stars
Home Wi Fi set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job, and solved some key problems, but was pushed to get to his next job, so he could not fully help us work through some other related issues.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek installed NetGear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TVs throughout house did not work well with cable router. Couldn't get Netflix, Amazon Prime , etc on tvs upstairs. Now with the WiFi Mesh system the there is no problem and regular stations do not go on and off. So far it works great.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Home Wi-Fi Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has literally saved us countless headaches and more than paid for itself. They set up everything and gave us suggestions how to use the product better for all our devices
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GEEK SQUAD INSTALLED MY COMPUTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GIRL THAT INSTALLED AND SET UP MY COMPUTER WAS EXCELLENT !! COULDED HAVE ASK FOR BETTER SERVICE
I would recommend this to a friend
