Customer Ratings & Reviews

The NAS storage set up for me by Geek Squad is working perfectly. They were on time and kept me informed before arriving.

Was very impressed with the knowledge and efficiency the techs had. They worked very well together. They showed professionalism and courtesy.

The agents set up my modem as well as my new wifi equipment. They were fast and very professional. They even brought back up equipment options in the event we had purchased the wrong items!

Geek Squad was so helpful with our new Wi-Fi setup and connecting all our devices to Wi-Fi throughout the house

Excellent Service! Associates were very knowledgeable

The tech who did this install was very professional and explained things to me when needed. He was done very quickly and I didn't have any issues with the device. Very happy with this service.

I’m serious...this is the best part of Best Buy. The geek squad people are so great. Jake is my main geek. Jake knows my systems and is able to get things done at my place. I truly appreciate what they can accomplish.

I was able to set it up myself with excellent advice I received from a sales associate and received a full refund for the scheduled visit I no longer needed.

We wanted to upgrade our wifi set up. We have up to a gig and wanted a router that was more capable. With 7 streaming TV's, several cameras, security, laptops , tablets and other wireless items we were not looking forward to changing it all over. The Geek Squad handled it all flawlessly and much quicker that if we did it ourselves.

The Geek Squad rep came to the house and performed the installation. Very cordial and professional.

Tech very knowledgeable. Great service! Answered all our questions and was very patient.

Agent arrived on time and installed new router. He insured all devices were working when complete. He was knowledgeable and courteous. Will use geek squad if needed. Thank you!

The guys were very knowledgeable and efficient. We felt very confident in what they were doing. We would and have recommended them to anyone who we know is looking for this type of service.

The device is perfect. It is easy to use so that I can keep my Watch ready to use every day. Three price is great. It is a must have tool!

This particular team led by Michael were great. Mike's attitude and attention to detail and what he knew went beyond the call of duty. Made me a believer of him, and if he represents Geeks and Best Buy I am in. First experience though. I think Mike will always be this great. My opinion

I had Geek Squad install a new router and modem. They were professional and polite. They worked quickly and had everything set up in an hour or so. Everything has worked perfectly since being installed. I would highly recommend the Geek Squad.

The agent installed the WiFi system; made sure it was working throughout the house; he was knowledgeable and helped with my questions.

I had a tv installed over my fireplace and a wifi system installed and the guys knocked it out if the ballpark. Awesome job

The agent did an excellent job with our home wifi installation. We couldn't be happier.

Our installer helped us install the new high speed modem. He connected everything and saw to it that all was working for us. Really appreciated his time and expertise.