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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,813 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I have no title except 'satisfied customer '.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient & effective. Friendly, as well. Our 2nd year with Geek & we expect to continue the service ad infinitum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install was seamless. The squad knows there business, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    See above.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario did a very good good job installing my new receiver and CD player, answered my questions patiently and did all that with a very nice attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and proficient installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installers Patrick Mullen and Blake Nichols did a terrific job for us. They were cordial, on-time, very technically astute, and patient in answering our many questions

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Pound for pound, the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the G squad a number of times in my home. They have all been excellent in punctuality and knowledge of the task at hand. They stay until the job is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very fast, efficient and professional. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad installers did a great job setting up my eero wifi system. It was a seemless installation and I was thrilled to have it completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They straightened out all my stupid mistakes. And were friendly polite and very knowledgeable. They are super heroes! Thanks a million.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up of my whole house WiFi could not have gone smother. We love the system and she really helped us understand it while understanding our concerns about placement and whole house reception. Outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was so helpful in getting things set up and patient with our questions. He is a great asset to your team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad delivered on my WiFi Mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tec was knowledgeable and pleasant. He completed the task quickly and explained everything thoroughly.I was very pleased with the services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad inatalled my WiFi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service when the Geek Squad Tech came to my home to set up my WiFi router and explained the new oriduct and how it works. I appreciate it and he was helpful...

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Knowledgeable, professional, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual who came to help me with my WiFi set up understood my lack of anything technology. Heather set up my product and taught me in terms I could understand. She was professional, friendly, trustworthy and very competent.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was thorough, and the tech was very friendly and explained what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Devs wi fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing my devs system. He was very nice and answered my questions very professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy was super knowledgeable, friendly, and professional. He explained what he was doing and made recommendations for an alternate item which would work better and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home set up is great. I’m going to miss not having Total Tech when ours runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good relationships go fa. When the geek squad came to my home for the wi-fi hook up it was the same guy that brought my tv and set it up. He remembered me from 2 years ago. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed our new router and got all of our devices set up and linked. They were very friendly and professional and answered all of our questions. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wi Fi Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service wi fi installed as expected, operational in a timely manner. Professional. Keep up the excellent service.

    I would recommend this to a friend