Customer Ratings & Reviews

Geek representative was well informed, polite and helpful. Very pleased with service.

geek squade tech was great, explained everything in detail to me including what we needed to correct our problem. It was installed the next day & running within an hour. Great Job Geek Squad

Agents helped me with everything I need. Especially when I bought the wrong stuff. They guide and suggest everything. They’re so knowledgeable.

I have a very happy daughter now that I can take my computer to the Geek Squad to resolve problems with Tech issues. Just that is reason enough to get their service. I couldn't get my ISP provided to come out and check their modem because the service was very slow. The Geek squad looked it over and when the ISP provider knew the Geek Squat said the modem was not working at the speed they sold to me I had a rep out the same day and he fixed it.

The techs installed a wi-fi in my jome and I no longer loose internet connection. They also made sure my printer was properly connected and that everything was working properly.

Great service! Professional, efficient, and expertise in setting up our mesh system.

Pablo , from the Geek squad, did a wonderful and instructive job setting up the new apparatus. Very personable .

Agent was very knowledgeable, answered our questions and got us all setup.

The agents installed and tested the EERO system to enable wifi througout the house and detached garage. They were polite and very informative.

Really nice and friendly agents. They did miss connecting one computer to the WiFi. I was able to connect it satisfactorily.

We bought a Home WiFI setup kit and couldn't do it ourselves after a store salesman said we could do it ourself. So we ordered a Geek Squad person to come and help us. He was Excellent and made life easier for us.

The agent investigated my system quickly and completely. He then gave me a complete system overview with suggestions for improvement. The entire process was thorough and a pleasant experience.

The agent took the time to explain to me how an Orbi Mesh system would work in my house! He checked my modem, then checked each satellite for speed - showing me how i can as well.

Your certified installer and her trainee were outstanding. They installed the Orbi Mesh Network in an efficient and timely manner. They did not leave until we were totally satisfied. The Orbi Mesh Network is amazing. It has boosted our internet signal throughout the house. I would recommend the Best Buy Geek Squad and the Orbi Mesh Network to anyone who wants to improve the home coverage of their internet signal.

The mounting of my new TV and associated devices went smoothly. The installers were great and very professional.

Jesse set up our new Wifi Eeero mesh system perfectly. He was very reassuring and when he left, everything was working smoothly. He displayed confidence in the job and answered all our questions. He made sure we understood the setup and gave us a tutorial of the software. Thank you Bestbuy for professionals such as Jesse.

Great person, great customer service and very knowledgeable at their job. Could not ask for better in home service. I was somewhat concerned about using the Geek Squad but that has changed. No worries to request a return visit if ever needed.

Geek Squad did a great job installing my wifi Thanks,

Geek Squad Tech was knowledgeable with product installation, offered learning tools, was on time and left me with a complete running product and a desire to keep everything up to date in the Best Buy product family.

Love the Geek Squad and their service. They are courteous, professional and very helpful.