Customer Ratings & Reviews

The agent set up a new router fast and effective service never missed a beat from from uninstalling the old unit to installing the new one

I have used the G squad a number of times in my home. They have all been excellent in punctuality and knowledge of the task at hand. They stay until the job is complete.

I had Geek Squad install a new router and modem. They were professional and polite. They worked quickly and had everything set up in an hour or so. Everything has worked perfectly since being installed. I would highly recommend the Geek Squad.

Our tech was amazing. She was very helpful and got us straight.

Technician was very knowledgeable, he solved all my issues..

Extraordinary service. They had our equipment and wi-fi working the way we wanted (after weeks of struggling ourselves).

I couldn't have asked for a nicer and more knowledgeable person to do my wifi and Ring setup. Dustin was personable, professional and took the extra time to explain things and answer questions about the setups he provided.

I like this service when the Geek Squad Tech came to my home to set up my WiFi router and explained the new oriduct and how it works. I appreciate it and he was helpful...

The mounting of my new TV and associated devices went smoothly. The installers were great and very professional.

Very knowledgable. Super fast. Very helpful. 1234567

NetGear set up all devices. Previous Geek Squad worker may not have completed the process. My family was happy with the most recent visit from Geek Squad

The technician was professional and knowledgeable. Great service and exactly what I had envisioned.

The tech came out, on time as scheduled, and proceeded to hook up and configure the required addresses. All fine and good. Great service. However, I have subsequently added additional items, and they will not connect, the system asking for a password.. Really? I tried ALL the passwords I had, still will not all the new devices to connect. I'm seriously considering contacting the maker of my router and start over, at considerable expense to me. Please, if you come out, teach me what you are doing to my system so I may correct any problems that crop up vs having to call you, and pay another fee, to get it working, (for the time being). I understand........ job security.....but still, that is really, only an excuse.

I used Geek Squad to install me WiFi mesh system. The technician was professional as usual. Answered all me questions, walked me through the system, and had me up and running in no time. Highly recommend their service.

Purchased a mesh system based on sale associate and Geek Squad tech Gymbo; excellent results. Gymbo did the install and was great fast install and smooth operation. Thanks!

I was a bit wary of using the geek squad but after having the service technician come out I'm thrilled. Great service, on-time, highly professional and helpful. If you are having issues I suggest you use them. Worth the cost.

I could not have asked for a better technician. Tristan worked very hard to set this up. Unfortunately, and unbeknownst to me I had a dead battery in my internet power box on the outside wall. My internet provider came the next day and installed a new battery. Everything worked great once this was installed.

Jeremy was super knowledgeable, friendly, and professional. He explained what he was doing and made recommendations for an alternate item which would work better and it does!

Unbelievable service. He made sure everything we needed was done and all questions answered. He was patient and offered ideas we never thought of.

The Tech did a great job setting up my eero6 wi-fi, much stronger signal and working great.