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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,813 reviews
  • Rated 5 out of 5 stars

    Wi-Fi Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad is the best thing since sliced bread. They were on time, courteous, and generally fabulous! They connected EVERY device I own to my wi-fi system. Excellent service, excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a slight delay in appointment timing our rep arrived and after no more than an hour we were up and running with our new system. All of my questions were answered to my satisfaction and everything worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and knowledgeable. Great service and exactly what I had envisioned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones by Sony....easy to use....comfortable wearing....fit nicely....VERY NICE SOUND .....VERY HAPPY WITH THEM...GREAT SOUND...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great equipment and installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no internet service so after talking to a number of people I decided to go with the Geek Squad. The installation was completed right the first time and I would recommend the Geek Squad to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pandemic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out gave us an estimate and explained what we needed. The service was excellent. They removed everything put in the new equipment then called and helped cancel spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing. He explained everything. Did exactly what I wanted him to do. Didn’t sell me stuff I didn’t need. Made it work with what i purchased. Knew his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset all my devices and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reconfigured my new apple iPhone and all my router supported devices with new passwords with my high speed WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    The easy way to set things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in setup my TV and WiFi system and show us how to use it all. Did a great job and saved me a lot of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROUTER SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians setup the router and connected every tv and device I had , checked the speed , and were extremely courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett and Eddie did a great job installing TV, sound bar, subwoofer, gaming console, and wifi nodes. Friendly, professional, and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Expert Serice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member Dan G. expertly and wisely set up my WiFi and left his card just in case I had any questions. I have complete faith in Dan G.’s knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Internet installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer, was definitely more complicated than I thought it would be. I am glad I used this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did a great job setting up my eero6 wi-fi, much stronger signal and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    geek squad help is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up my wifi with no issues. I was glad I had the geek squad out too help me out. they found the best spots in the house to help me out.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Brandon are Tech was great, helpful..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done this without his help and knowledge.. He was on time, prepared and solved issues that the Online Sales people created and left unaddressed.. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Home wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable, they guy that installed my wifi did excelent work. I work recommend Brent to anyone. Supper nice and professional

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed my mesh wi if. In no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up my wi if system and the app for my tablet too. They made it look so easy. I have used them for my security camera on my door too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    support that knows what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have Best Buy send out their geek squad that know what to do to help the customer out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever Comcast was giving me the runaround so tired of them but the geek squad made sure that everything was working correctly

    I would recommend this to a friend