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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,813 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zachery was informative, fast, and very profession

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my equipment through spectrum, he did all the talking with them, made me feel great that they could not play games with someone who knows what they are doing. Excellent job Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Smart and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Two of the nicest ‘Geeks’ who installed WiFi boost in my home. Both friendly, professional, efficient and ready with practical solutions. Super job by two super ‘Geeks.’

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wi-Fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my home Wi-Fi system. Thank you Eddie for the excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK installed my wireless system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lost on how to set up my wireless router and home phone. GEEK Squad to the rescue. Got it done and working! Thank you Cassidy and Michael SR.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Orbi Mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job listening to my wifi needs, made several recommendations, allowed me to research which wifi system would work best for my situation. I selected the Netgear Orbi AX4200 Tri-Band Mesh WiFi 6 system, I found it on another retailers website for a lower price and the Geek Squad tech was able to price match for me, I never had to leave the house. The Geek Squad tech was very knowledgeable, installation took no time at all. I am extremely happy with my Geek Squad experience and would highly recommend them for anyone that wants the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Tech is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech made the install very quick and simple. They came to house and set up my Wifi for me and were knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    once problem discovered, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the problem was discovered, the repairs were easy to fix. However it took several visits & some frustration on my part to finally get the problem of the units not working. Robert did all he could & stayed in touch when I called saying it wasn't working. But he finally figured out the problem & fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer did good job with wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did commendable job with my ring doorbell pro and chime pro and wired and wireless cameras. There were some issues however but on subsequent installation visits these were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, friendly, and installed my wifi booster quickly. It was fast and easy, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed connection issues/solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to connect my solar panels to wifi and improved high speed internet access at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to install our new modem was very efficient and quick. He explained several things and assisted us getting all set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad YEAH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my wi-fi perfectly! I would never have figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got all my stuff linked and up and running thanks

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful Showed updated on time with advance notice Geek Squad was knowledgeable and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad & Internet Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable, he solved all my issues..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The awesome Geek Squad team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t get anyone any better than the Geek Squad … they are the bes!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to set up our wi-fi & hang our new tvs were excellent. Did such a good job & were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    WiFi Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech. was knowledgeable and courteous got the job done promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does not get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, set up everything and showed us how to use and made sure everything working as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Maleek was fantastic! Very bright with his work! Very kind to my wife and I.

    I would recommend this to a friend