Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
They did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed our new router and got all of our devices set up and linked. They were very friendly and professional and answered all of our questions. They did a great job!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
I love the geek squad club!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped me with everything I need. Especially when I bought the wrong stuff. They guide and suggest everything. They’re so knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Communicative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad that came to my home were quick and courteous.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Squad YEAH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my wi-fi perfectly! I would never have figured it out.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Thanks Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service! My rep was on time, very efficient, was on the phone with Comcast for a long time when there was an issue, and explained everything well and connected all our devices to our new home network with ease. Highly recommend!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Wi-Fi set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my home Wi-Fi system. Thank you Eddie for the excellent service!
I would recommend this to a friend Rated 5 out of 5 stars
Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good relationships go fa. When the geek squad came to my home for the wi-fi hook up it was the same guy that brought my tv and set it up. He remembered me from 2 years ago. Very helpful
I would recommend this to a friendRated 5 out of 5 stars
Eero installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juan Bernal did a very professional job of connecting my Eero unit to my internet. He was very helpful in answering my questions. Much appreciated.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up of my whole house WiFi could not have gone smother. We love the system and she really helped us understand it while understanding our concerns about placement and whole house reception. Outstanding.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Very Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents not only installed my eero - AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) in minutes they actually recommended I return a piece of equipment I bought to save money!
I would recommend this to a friend Rated 5 out of 5 stars
professional and very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason Golladay was professional and helpful. He also stated he was treating this as a "site survey" and would be no charge. Was I to do something to get the charged visit refunded? Craig
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
WiFi Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad Tech. was knowledgeable and courteous got the job done promptly.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Awesome and super helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came into service my TV (initially) helped me set up my wifi and had everything in the van to get the job done. They were great and spent the time to do the service right!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Knowledgeable, professional, great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individual who came to help me with my WiFi set up understood my lack of anything technology. Heather set up my product and taught me in terms I could understand. She was professional, friendly, trustworthy and very competent.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
FINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work, nice, knowledgeable tech. Look forward to new tasks.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great Guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys for my home Wi-Fi setup. Super-nice and super-helpful!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Internet installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installer, was definitely more complicated than I thought it would be. I am glad I used this service.
I would recommend this to a friend Rated 4 out of 5 stars
best buy in home help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the perosn who connected it was very knowledgeable,
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
support that knows what to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to have Best Buy send out their geek squad that know what to do to help the customer out!!
I would recommend this to a friend Rated 5 out of 5 stars
Wi-Fi Connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my wife and explained things to me Great experience Thanks
I would recommend this to a friend