Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Gamble and another Chris did an excellent job for us. They installed our new Orbi mesh system which is Wi-Fi 6. After the install, we found out that many of our older devices wouldn’t connect after the installation. It would have been nice to know that prior to our purchase. Chris was on time, very courteous and walked me through how to connect my older laptop to Wi-Fi 6.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad fixed my internet problem promptly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad located the problem , addressed it and did everything that was needed to fix the problem. The Geek Squad was very polite and knowledgeable. I would definitely recommend them.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
The easy way to set things up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in setup my TV and WiFi system and show us how to use it all. Did a great job and saved me a lot of work.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad reset all my devices and router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reconfigured my new apple iPhone and all my router supported devices with new passwords with my high speed WiFi.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called early to give approximate time to arrive and then about 30 minutes prior to showing up. The Geek had great knowledge and answered all my questions. Do not rush and had everything fixed in a timely manner.
I would recommend this to a friend Rated 5 out of 5 stars
GEEK SQUAD ROUTER SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians setup the router and connected every tv and device I had , checked the speed , and were extremely courteous.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
geek squad tech diagnosed our problem quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.geek squade tech was great, explained everything in detail to me including what we needed to correct our problem. It was installed the next day & running within an hour. Great Job Geek Squad
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Maleek was fantastic! Very bright with his work! Very kind to my wife and I.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new router and added on Geek Squad installation. I am so impressed with the services Geek Squad provide. The installer was very knowledgeable and got all my devices connected to WIFI. I highly recommend Geek Squad.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones by Sony....easy to use....comfortable wearing....fit nicely....VERY NICE SOUND .....VERY HAPPY WITH THEM...GREAT SOUND...
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful Showed updated on time with advance notice Geek Squad was knowledgeable and pleasant
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad installs everything for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use Geek Squad for 100 % of my installations.... it's done right the first time!
I would recommend this to a friend Rated 5 out of 5 stars
Great team of people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek Squad, they get me in and out fast!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad totally taught me Wifi 101 !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took the time to explain to me how an Orbi Mesh system would work in my house! He checked my modem, then checked each satellite for speed - showing me how i can as well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped us with a new installation and made sure we were happy before leaving answering all our questions.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad set up wifi in our garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and tested the EERO system to enable wifi througout the house and detached garage. They were polite and very informative.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garrett and Eddie did a great job installing TV, sound bar, subwoofer, gaming console, and wifi nodes. Friendly, professional, and helpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Complete system check up great time and info.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent investigated my system quickly and completely. He then gave me a complete system overview with suggestions for improvement. The entire process was thorough and a pleasant experience.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Home wifi setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable, they guy that installed my wifi did excelent work. I work recommend Brent to anyone. Supper nice and professional
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Squad totally fixed my Y-Fi coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed my new flex y-Fi system and it works great!!!
I would recommend this to a friend