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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,754 reviews
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no writing I don't write reviews for anything I purchence

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Greek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them out to the house now twice to set up different things and they have worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was outstanding and made sure that everything was working properly before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Brandon are Tech was great, helpful..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done this without his help and knowledge.. He was on time, prepared and solved issues that the Online Sales people created and left unaddressed.. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great equipment and installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no internet service so after talking to a number of people I decided to go with the Geek Squad. The installation was completed right the first time and I would recommend the Geek Squad to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Romeo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, personal service, pleasant experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a slight delay in appointment timing our rep arrived and after no more than an hour we were up and running with our new system. All of my questions were answered to my satisfaction and everything worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ — showed up on time, fixed the router issue, and everything now working fine. Thanks for a great service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Orbi Mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job listening to my wifi needs, made several recommendations, allowed me to research which wifi system would work best for my situation. I selected the Netgear Orbi AX4200 Tri-Band Mesh WiFi 6 system, I found it on another retailers website for a lower price and the Geek Squad tech was able to price match for me, I never had to leave the house. The Geek Squad tech was very knowledgeable, installation took no time at all. I am extremely happy with my Geek Squad experience and would highly recommend them for anyone that wants the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our wifi to our components. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed my mesh wi if. In no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up my wi if system and the app for my tablet too. They made it look so easy. I have used them for my security camera on my door too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to install our new modem was very efficient and quick. He explained several things and assisted us getting all set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LouE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew just quick in and out would like another appointment for them to be back here soon ! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my new mesh WIFI system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys that came did a great job of installing my new mesh wifi system; they also programmed my TVs to the new system! Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Andrew Wing is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew wing is amazing! Set it up for me and recommended some changes. I agreed to the changes and he did it for me. Super helpful, friendly and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have already written a review about this, but Tina was such a professional I will do it again. Tina was our Geek to install a new router. After that was done, she answered several questions relating to the router and also some question we had about the new harddrive she installed earlier in the summer. What a gem she is!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Smart and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Two of the nicest ‘Geeks’ who installed WiFi boost in my home. Both friendly, professional, efficient and ready with practical solutions. Super job by two super ‘Geeks.’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Bob's Cable Elimination Project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep worked tirelessly to install the "eero Mesh WiFi System"! We now have a wiFi system which covers our entire 3,500 sq. ft. interior area and the 2,560 sq. ft. lanai, pool,and pool cage, plus our WiFi Pool Controller! The tech worked with our cable provider to eliminate their TV equipment and get us running with only a minimum of "cable provider" expense. Cutting the cable cord was our goal!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zachery was informative, fast, and very profession

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my equipment through spectrum, he did all the talking with them, made me feel great that they could not play games with someone who knows what they are doing. Excellent job Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Genius set up my printer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was exceptional and very knowledgeable! He was also very professional and answered all questions.

    I would recommend this to a friend