Customer Ratings & Reviews

The technician was very knowledgeable and answered all my questions. He even gave me his cellphone number and told me call him if I had any problems or questions.

I just bought a pop up TV cabinet and Sony TV, I am disabled and they came over to put them together for me, with my Wi-Fi.

The professionalism and knowledge of his craft is what impressed me the most. I was really appreciative of the time Mike took to review the mesh with me and to also help me set up my other devices once my Network information changed. His patience was unparalleled. I really appreciate his help. Geek Squad for the win!!

The Geek Squad is all pro. It is the only way to go. Calm and polite experts dedicated to the client's happiness. Sebastian, Ceasar, Phil, Gillo, Trevor all were involved in the process of installing all my new equipment and 65" HiEnd TV. Due to interfacing with Xfinity several visits were required. It is a pure pleasure to know it is always being done right and my stress is always erased.

My tech was the best, did a great job and even called me to check on my service after some difficulty with the cable company.

Richard came over and was very professional. He did a WONDERFUL JOB! We were thrilled. His calm patient manner was a pleasure to work with.!!

The agent was very patient and helped me with the set up of the ring service

good service Geek Squad im like product geek squad

Spoke with a service rep who was very knowledgeable and assisted me throughout the process which included getting the service on my best buy card. Great Service!

Geek Squad connected all my devices to my new wi-fi in a timely matter and he answered all my questions. Ive told all my friends about it and how well it works.

It took about 30 to 45 minutes to install and program the Orbis from start to finish and my speed pegged out all throughout the house. My home is about 2600 Square feet and it reaches every \where and even outside.

the team was quick and knowledgeable and handled my set up fast. they answered any questions I had and they were very prompt.

Installed Router and made sure it was all connected.

The Squad kept in touch, arrived when scheduled, and the install was fast and great.

The agents installed and checked out my new Ring security cameras. One agent set up my newly purchased Netgear router. In both cases they did excellent jobs and allowed me to avoid problems that led to poor reviews of those products by others. In particular, I probably would not have purchased the Netgear router without having the help provided by the Geek Squad agent. I highly recommend subscribing to the Geek Squad service plan to help maintain your devices, especially if you plan to update or add to your Wi-fi, computer, or AV systems.

My tech was very knowledgeable and patient setting up and explaining everything to me as I am not very tech savvy. I feel he went way beyond what he had to do to insue that I was a happy costomer before he left.

called to update estimated arrival time. very friendly and personable. installed my eero network quickly and efficiently. had extra part in van that was not on original work order.

very knowledgeable and willing to spend some time with me.

Simple setup. Very reliable. Built in test features.

Professional attitude, appearance and knowledge! On time for appointment, asked questions to access our technical issues. With in 30 minutes our problem was resolved and all working 100%.