Customer Ratings & Reviews

Gabe and Cesar both did good job. I would get them back here in a heartbeat if needed

The agent was exceptional. He really knew what he was doing. Much better than online help. I would certainly have in person done again.

Geek squad came on time very professional and knowledgeable of the product

The tech was professional and fast. Answered questions and was courteous throughout.

I will be upfront and say that my tech actually ended up cancelling my apt since the router and or modem turned out to be bad. He came and worked with Comcast to try to fix the apt. He was on time and very competent and polite! When this didn't work, he came back when the cable guy was here. The cable guy discovered that there was outside and inside issues. Once those were fixed it was discovered that there was also issues with the equipment purchased from BestBuy. At that point, he cancelled my apt, since he was unable to fix anything or install anything from Best Buys end. I was very impressed and would use Geek Squad again!

The router has great range and speed. I can even use my IPad when I’m on the deck or in the basement. The Geeks solved all of my technical problem and were very prompt, courteous and professional.

Geek squad was patient and considerate with me. He explained the do’’s and don't of the requested service.

My internet was spotty throughout the house, so had Geek Squad come in and install new modem and pods. On time, effcient and great installation.

Depending who you have and how knowledgeable they are. Overall they are all friendly and do there job, tv guys where ok, the guy who set up the wifi was super

The Geek Squad crew helped upgrade my wifi in March with a mesh network that they designed and we had to install ourselves because of the coronavirus. Even then, they were able to walk us through a couple of hiccups via phone. In late July, when home visits were again allowed, I contacted Geek Squad to arrange for a representative to review and tweak the mesh network, which she did. It's a pleasure working with Geek Squad, which has become my go-to for anything they can possibly handle. Dependable, professional, on-time, helpful. Just excellent customer service.

part of our geek squad work, has worked flawlessly since installing and we are very pleased that a moderate priced item worked so well

The agent installed everything and got the internet to work in the entire house, all the TVs online, streaming services working. Above my pay grade, Thank you.

This was the first time we had Geek Squad come to our home and I can say beyond measure we were extremely pleased with KarenR and the service that she provided to us. She was professional, courteous, pleasant and knowledgeable and took the time to inform us of the steps that she was taking in the delivering of quality service. In the future we would not hesitate to specifically request Karen on our next service call.

They’re very detailed and professional, they know what they doing.

Our geek squad professionals were a married couple who did a super job of installing and explaining.

Updated computer connection great job John and Terry I believe are there names excellent

Home Wi-Fi Setup with the eero Pro 6 that works great and cover all my needs. The Geek Squad did agreat job.

They did an excellent job with great experience. That;s all

The product works as described and the salesperson knew the product well

These guys are so fast and knowledgeable. Excellent service, friendly, courteous outstanding job. Thank you