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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,813 reviews
  • Rated 5 out of 5 stars

    Home insall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my wifi system and programmed four remotes. Great guys very polite and professional

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with several things. She set up mg wi-fi, shiwed me features on my cell phone as well as my new ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very helpful, knew alot, was very informative, installed all my devices in very little time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated computer connection great job John and Terry I believe are there names excellent

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tech explained everything to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and willing to spend some time with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got me up and running in no time. Very professional and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installation of Eero device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The agent connect my home Wi-Fi devices and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks provided installation for the Orbi router and satellites perfect. They arrived on time, installed, tested and provided information to me so I can maintain the units. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up Wi-Fi in home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregory Krzyki geek squad set up our Wi-Fi in a friendiy and professionful manner. I am very happy with the instalation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Had my Wi-Fi working perfectly in less than five m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was super knowledgeable and had me up and running in five minutes !

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time very professional and knowledgeable of the product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Installation of Wi-Fi took 2 geek squad trips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad install the eero 3 piece mesh Wi-Fi system. At first it seemed like everything went well, but after the technician left, there were some problems, especially with the Sonos system. The long and short of it was the Sonos system was getting 2 signals which rendered the system unusable. The Sonos technical support people isolated the problem and got it up and running. There were still other connection problems, so I had to have the Geek squad come out again. The technician found that the original setup wasn’t connected properly, and corrected the issue. Now the WiFi system works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service Geek Squad im like product geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs expertly diagnosed and solved a problem I was having with a new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Router installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Router and made sure it was all connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where wonderful i am a senior they took their time with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike From Geek Squad was Thorough & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism and knowledge of his craft is what impressed me the most. I was really appreciative of the time Mike took to review the mesh with me and to also help me set up my other devices once my Network information changed. His patience was unparalleled. I really appreciate his help. Geek Squad for the win!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each of the 2 individuals who came to my house and worked w/me were very professional and personable. Thanks, Max Knauer

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    good geek squad service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good help in setting up my wi-fi, quick service of a new problem. I'd use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Mr forman did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my wifi tower and Helped with printing

    I would recommend this to a friend