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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,813 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Netgear mesh wifi system installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Netgear mesh wifi system installed and configured by Anthony (Geek Squad). Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my net gear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed device and checked for efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    The Geek squad was fast and made it easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional Tech advisor went at it with connecting the WIFI without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Ethernet Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect Ethernet switch for me. I upgraded my router to wifi 6 mesh which is great and well worth what I spent on it. My only problem was that I have two computers and I wanted both to be hard wired to my new router. The only way was through an Ethernet switch. The Linksys Ethernet switch doesn’t have many possible connections but all I needed was one more connection so it was perfect not taking much real estate space and working flawlessly with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    WiFi WPA2 vs. WPA3 password

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was not trivial, and the agent was patient and knoeledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Program my new Modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Modem/Router On the proper day at the proper time. Everything done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Connected linksys wifi extender.Before he came I had tried many times to connect the extender with no luck. The agent,forgot his name,was very good at what he does. He explained everything to me as he went along. he showed what to do if I have a problem. He tested the wifi,television,computersand had everything going all at once. He left his card just in case I have a problem I cannot solve. If I have a problem I would want him to come back to help me. Really liked him and he was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed numerous smart home devices. It was done quickly and correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Bernal did a very professional job of connecting my Eero unit to my internet. He was very helpful in answering my questions. Much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim and Brett came and conquered my DVD/VCR connection need quickly and with smiles. They're smart, nice and didn't mind my bad cat who was rude! Thank you for sending these great techs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I can't do this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew more than I ever will. Very good job. No other words needed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professonal and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done. Appeared on time. Answered all questions. Knew what to do and how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the in store salesperson, to the in-house survey agent, to the installation crew and the Wi fi tech all were exceptional and did an outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    they were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up the eero set for internet and were great in explaining everything to us. very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Squad" came over and set up my new router and set my old one up as a bridge. Fast courteous service. They were on time and made sure I new how everything operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job on mesh router set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up the new mesh routers. Knowledgeable and efficient. Answered all my questions and noticed a problem with my laptop battery as a bonus. So i was able to head off a potential problem before it happened. Very grateful on all counts. Geek squad has repeatedly been a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    ShouldNot have been charged the $53 gig installati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the eero Wi-Fi system and should not have been charged by Geek Squad for this installation I am trying to get a refund of $53

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed work in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable, arrived on time, very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    extremely helpful group of employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each member of the Geek squad is a pleasure to have in your home. They are very knowledgeable, and a definite asset to have when purchasing a new poduct

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My Geek is AWESOME!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent reinstalled my modem and reset all my devices affect by the modem. Excellent job!

    I would recommend this to a friend