Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,754 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Techs with Know How

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed our wi-fi were knowledgeable, friendly. And answered many questions for us. They were as efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my router quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my router for my cameras and installed the app on my devices he was so pleasant to work with and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad got my WiFi up and no down time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey did a great job installing my new modem and wifi. Reprogrammed so all items sinc up automatically. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy with the in home appointment for our WiFi set up with the Eero mesh WiFi extenders. The technician was able to detect areas that needed them & educated us on how they work. He was professional and friendly answering all our questions & concerns! Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seek the geek…….. squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tech install my new router and he did it very well and very professionally. I recommend the service if you have any qualms about installation of any type of electronics, definitely took the stress off.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Tech support installed my WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent placed each unit in an appropriate place

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad were quick and very efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my home wifi and connected to my devices. They were very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professonal and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done. Appeared on time. Answered all questions. Knew what to do and how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Program my new Modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Modem/Router On the proper day at the proper time. Everything done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person did an outstanding job. He reviewed, analyzed, and recommended a solution. %reat job!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad can do it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time and installed eero correctly and quickly .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My Geek is AWESOME!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent reinstalled my modem and reset all my devices affect by the modem. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very knowledgeable and friendly. They answered all our questions and completed the setup in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Set-up service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brillant work by the team start to finish. No problems with this set-up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We hear you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians listen to what the problems were that I was having with my internet connection, they hooked everything up, tested, explained and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to schedule, showed up right on time and did an excellent job installing my network. Explained things well. Made sure everything worked. Fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Got it right the first time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my eero mesh wifi working the first time after a previous system was not compatible with my Spectrum provider. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am loving on the GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was fast, efficient and kind. They explained everything to be done, and also ran scenarios on the height and position of all of the TVs that were installed. They insured my comfort. This was a great experience with great people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked easy to set up and easier to use. Everything is connected and working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great assistance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied as usual. Why 50 use characters if I can get it said in less!

    I would recommend this to a friend