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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,813 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up for tower with specialized stats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was professional answering all my questions related to best usage for the product and setting to my experience preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out to my home to aid in some trouble I was have connecting to my internet and the service went beyond my expectations! She tested the router, made adjustments and finally called the Internet provider to have a tech come out and check the installation. Sure enough the installer from Spectrum incorrectly did the installation, but the second tech was able to correct this and thanks to Geek Squad my Internet is now working great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    My Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guys. Had an appointment within 2days of my call. Problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro is best bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy when you have this guy set-up your system, he knows what to do and is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service very well done fast and friendly wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very well done fast and friendly with a lot of product knowledge I’m glad I went that route

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my setup it’s actually working.also happy with installer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional friendly and explained everything in detail. Made sure I understood how to use the product in a language that I understood not in all tec terms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The man new what he was doing alsome text guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alsome guy he did his job no problem so far best buy alsome and nice people

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    I am very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent seemed very passionate with this installation, He took time to explain how everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and excellent at setting everything up with ease. Highly recommend this for those who have several devices and settings to leave this up to an expert.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up everything quickly and made sure all computers and TVs worked with the new wifi. Very please

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Tech support installed my WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent placed each unit in an appropriate place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Andrew Wing is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew wing is amazing! Set it up for me and recommended some changes. I agreed to the changes and he did it for me. Super helpful, friendly and polite!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Need a Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little snag at First. Another person had to come assist. They were respectful of my home. Very nice and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Eero pro to get better service throughout the house. The agents connected it and assisted us through the complete setup.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad set up wi fi great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my wifi and did a great job. No problems only solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for many years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and the rep did the best he could. Need a home service and that is scheduled already for the 24th of October/

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Eero router and extenders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks installed eerobase and extenders. Good job done appreciate their help.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were both patient and knowledgeable! It was a pleasure to have them install our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exception service - as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service, convenience and expertise - as always! I will keep coming back as you never let me down!

    I would recommend this to a friend