Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Outstanding inhome setup by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad rep was well prepared to handle our internet upgraded equipment. He installed all the equipment and explained how to use it. He did a great job.
I would recommend this to a friend Rated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the man was awesome so professional and helpful he answered all of our questions and addressed all our concerns
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Install of mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my setup it’s actually working.also happy with installer.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Connected linksys wifi extender.Before he came I had tried many times to connect the extender with no luck. The agent,forgot his name,was very good at what he does. He explained everything to me as he went along. he showed what to do if I have a problem. He tested the wifi,television,computersand had everything going all at once. He left his card just in case I have a problem I cannot solve. If I have a problem I would want him to come back to help me. Really liked him and he was very knowledgeable.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
THE GEEKS ARE THE BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the wifi system and made sure everything was working as designed. He then made sure I knew how to use the remotes etc.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the router and tested my land line phone, cel phone, TV and laptop.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Love the new Google wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And very much appreciated Alex the Google text who came and installed our new wifi. He is very good at what he does and explained everything that we asked about.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The man new what he was doing alsome text guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alsome guy he did his job no problem so far best buy alsome and nice people
I would recommend this to a friend Rated 5 out of 5 stars
Honest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased router boosters and when Geek came out to install, he told me I did not need. Told me to call Verizon and ask for Quantum and it is much faster.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek squad set up wi fi great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set my wifi and did a great job. No problems only solutions
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
He did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech showed up in the time frame predicted. He called ahead of time which was nice. Did a great job installing and explaining everything and was respectful of my time.
I would recommend this to a friend Rated 5 out of 5 stars
The installation was professionally done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up went extremely well, but the router part of the mesh system failed in less than 2 weeks.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Wifi set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Justin was awesome in getting everything set up. Was very patient in showing me exactly how it worked!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Router installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfectly. It was originally installed improperly by Hotwire Communications technician.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable guys. Had an appointment within 2days of my call. Problem solved.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great, Great, Great, no other word!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents are smart and have good knowledge about the device.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time. Worked quickly and efficiently. Answered all our questions and explained everything as them went along. Would not hesitate to use them again.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Very happy with Geek squad work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was friendly, knowledgeable, and professional. Took the time to do the job correctly.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Nice job Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Very professional! I am happy with the service I received from the Geek Squad.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
ShouldNot have been charged the $53 gig installati
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the eero Wi-Fi system and should not have been charged by Geek Squad for this installation I am trying to get a refund of $53
No, I would not recommend this to a friend