Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the in store salesperson, to the in-house survey agent, to the installation crew and the Wi fi tech all were exceptional and did an outstanding.
I would recommend this to a friend Rated 5 out of 5 stars
Weak wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was here to check my wifi in the house. He said that the wifi was average, but we were still having issues with my grandsons zoom classes. It would drop it all the time. He couldn't suggest a particular product to boost our signal. But he did suggest we should check out a better system. I went to the Best Buy in Westminster and purchased a new Orbi router and satellite system. We now have over 430mb of download speeds and no more drops of zoom. Thank you so much Geek Squad.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Eero router and extenders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks installed eerobase and extenders. Good job done appreciate their help.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Outstanding squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job getting my WiFi up and running in no time. They knew exactly what they were going. Highly recommend this service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pro is best bet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real easy when you have this guy set-up your system, he knows what to do and is very fast.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Spot on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent handled everything to include dealing with my provider to make sure everything was ready to go. Whole house is perfect
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
they were wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they set up the eero set for internet and were great in explaining everything to us. very helpful and courteous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wi-fi set up in home was done quickly and haven't had any trouble since.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Singh Geek Squad Rep did outstanding job..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up WIFI. Answered all Questions. Kept me updated during WIFI setup. Singh is a valuable employee .. Thanks for your help.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Rock stars!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I made on this purchase! I used others in the past, these folks got it right the first time. Explained everything! Use the Geek Squad!!!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
extremely helpful group of employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each member of the Geek squad is a pleasure to have in your home. They are very knowledgeable, and a definite asset to have when purchasing a new poduct
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installed my tv quickly and was helpfu.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and advice. Technician was informative and polite
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "Squad" came over and set up my new router and set my old one up as a bridge. Fast courteous service. They were on time and made sure I new how everything operated.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my mesh wifi system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my mesh wifi system. They ensured all devices were connected and working properly. Stellar service.
I would recommend this to a friendRated 5 out of 5 stars
Great Job and explanation was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job I was highly satisfied with him
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek guys very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease installation speed wonderful, good price………..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
wifi set up with eeos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy, with the right tools, which Best Buy supplied
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted as directed and set up was excellent. Everything works great
I would recommend this to a friend Rated 5 out of 5 stars
Great service very well done fast and friendly wit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very well done fast and friendly with a lot of product knowledge I’m glad I went that route
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician Genesis was awesome and was kind enough to comeback a day later without an appointment and trouble shoot the issues I was having with my new mesh system. Unfortunately the system that I bought didn't work out. Luckily she had one on hand that worked perfectly and installed it for me.
I would recommend this to a friend