Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,813 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great, Great, Great, no other word!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are smart and have good knowledge about the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Home Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about our installer. He was very knowledgeable and a fast worker and explained things so a non-geek could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Super helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really glad we had the help of the Geek Squad to help set up our new wifi modem and router as well as the Roku for the TV. He was very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    in home advisor was Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor explained everything I needed to know. Very helpful and polite. He was not pushy and he did not rush me. I felt comfortable with the decisions I made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wi-fi set up in home was done quickly and haven't had any trouble since.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team of experts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need your devices connected professionally, the Geek Squad is where you begin and end. Their knowledgeable team take the guess work away.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Retired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan the Geek Squad tech did a great job getting the cable modem and y -fi system working

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad got my pc back online & running smoothl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my pc back to working with wifi and my NordVPN. He was knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arrived on time and solved my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly got my PC and iPad on line and set up. He provided quick, friendly and accurate service and I highly recommend this agent and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY SET UP THE NEW DEVICE. GOOD. i COULD NOT DO IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The technician was quick and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my EERO WiFi system and it is functioning nicely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted as directed and set up was excellent. Everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rely on Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, solved my several TV problems, and did so in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mount new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our new tv and relocated old tv made sure all was working correctly they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our SURFboard modem/router.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our Geek Squad agent who arrived on time as scheduled. He was very professional and practiced all COVID guidelines. He expertly and knowledgeably set up our ARRIS SURFboard modem/router, contacting COX for the “connection” and to test the upload and download. He then connected and verified our computers, iPads, and iPhones were able to connect. We were glad Geek Squad Service was again available during the pandemic allowing us to connect to the internet with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made the chime work seamlessly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Installer did a great job. And he was so fast installing the chime extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and was helpfu.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and advice. Technician was informative and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy with the in home appointment for our WiFi set up with the Eero mesh WiFi extenders. The technician was able to detect areas that needed them & educated us on how they work. He was professional and friendly answering all our questions & concerns! Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with a service rep who was very knowledgeable and assisted me throughout the process which included getting the service on my best buy card. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Did a Good job set up my Home Wi Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the Home Wi Fi set up Mike did a good job set it up for me

    I would recommend this to a friend