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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,813 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi redo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and easily set up the eero mesh wifi system and tested it. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad tech was GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent immediately understood my issues and, replaced my wifi system with a Velop mesh system. We tested the new system. Works GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will is our Geek Squad Pro!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will is awesome! Hooked up our new Eero system and we now have connectivity all over our house! He showed us how the app works and even made sure all of the new TVs were connected and set up on the system! Great service! Will is our new go-to guy for all things Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up a new Wi-Fi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Wi-Fi router works great guys got it installed in no time and we are connected up to all my devices good job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped us with a new installation and made sure we were happy before leaving answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward is the best! When he comes to my home for a computer, printer or wi-fi issue I know he will take care of what he came for quickly and efficiently. He always leaves his phone number should I have followup questions. I have never had to call him as he answers and fully explains my questions while here. The fact that he leaves his phone number tells me he stands behind his work and wants to be called with further questions about the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is extraordinary and the staff is so well informed to help those of us with less knowledge to make the right choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EECO router works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was quick and efficient ! Very good service and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to provide different solutions and service requests were very responsive from start through follow up

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to our home was very nice and knowledgeable with the product we purchased. He stayed and made everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and excellent service and advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected some program apps in two home computers and demonstrated some procedures to do on a regular basis to maintain better activity. This agent is a long term Geek and has been my go to person at the Geek desk for the past 7 years - now that he is a traveling agent I am delighted; he is an excellent communicator, listens to issue or question and gives best advice. He also wastes no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAZ is the BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laz is a great guy - really smart, kind and polite. He fixed everything that Comcast mess up. Not even sure how this person worked for Comcast but, they messed up our entire network. Lazaro undid the Comcast nightmare, by putting our network back to factory settings. We need Comcast's help with that, I was on the phone with Comcast (TWO HOURS) while Laz went to another appointment. We're good to go now - lesson, don't let Comcast touch your stuff!!1 Geek Squad in Boynton is better organized than Boca, I live in-between them. Now I will always asks for Laz!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the guys from the Branson at our home today to set up our Google Mesh. This is the second team from this store in our home over the past few weeks. We had them set up our new Sony Bravia a couple weeks back. All we can say is WOW! Nothing but great things to say about both teams that came to our home. They were very professional, knew their stuff, and got the job done excellent. Thanks Branson Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE ANNUAL FEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was extremely helpful and knowledgeable with installation and setup of this router. He checked every electronic item in my home to make sure everything worked properly before he left. Paying the Geek Squad annual fee is well-worth it in exchange for the comfort of knowing there is always someone available to help with any electronic related issues.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Eero pro setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, set up my wifi and answered all our question. He was very infomative.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install alot of things in my home and the WiFi system that was installed in the house works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Nice job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. Very professional! I am happy with the service I received from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad hooked up my wi-fi quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought eero wi-fi for my internet and my TV. Greg is very good and friendly with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wifi set up with eeos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy, with the right tools, which Best Buy supplied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In-home Wifi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was completed in a very effective and timely manner. It took no time at all and works great.

    I would recommend this to a friend