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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,754 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installed Wi-if pods in house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my google wi-fi. They placed the pods in the correct areas to get perfect wi-if in the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and thorough; very helpful on how device works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cash and Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very polite and very knowledgeable.. I

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    I am very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent seemed very passionate with this installation, He took time to explain how everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was helpful, fast and professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my Marantz receiver and was very helpful in making me aware of features I didn't realized existed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs computer efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the computer, connected it to other devices and downloaded necessary applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician who came out was very polite, he was tidy and didn not leave a mess

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up everything quickly and made sure all computers and TVs worked with the new wifi. Very please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rely on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, solved my several TV problems, and did so in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very handy when I was having difficult getting it all set up and working correctly, helps to call in a pro who knows.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan the Geek Squad tech did a great job getting the cable modem and y -fi system working

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were both patient and knowledgeable! It was a pleasure to have them install our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Service set-up the ORBI system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to use the ORBI system after set-up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy and the technician made sure all my devices were connected to the new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE ANNUAL FEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was extremely helpful and knowledgeable with installation and setup of this router. He checked every electronic item in my home to make sure everything worked properly before he left. Paying the Geek Squad annual fee is well-worth it in exchange for the comfort of knowing there is always someone available to help with any electronic related issues.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    EERO is very good but needs GEEK squad to be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very sensitive to where you place the units. The average non tech person doesn't have the equipment to see where to place the unit with the strongest results for other equipment with very sensitive signal strength needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent that was sent to my home was FANTASTIC, He was on time, He made sure that every thing was hooked up and running properly, Friendly fast service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Did a Good job set up my Home Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the Home Wi Fi set up Mike did a good job set it up for me

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad install my new Wifi AC1200 Dual-Band Whole Home Wi-Fi System (3-Pack). He was right on time, fast and efficient. Everything works fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Orbi 4-Pack Plus Outdoor Satellite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had it installed and connected to my system in no time. Purchasing their expertise and product knowledge was well worth the minimal cost.

    I would recommend this to a friend