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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,813 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific and I def recommend having them do setup to save yourself time and headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In home wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like magic, thank you bestbuy for recommending this to me, will definiely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Connectivity done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing and hooked up all our devices to our router. Brilliant!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Da Bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and set up our wireless network. They did a great job installing and answered our questions. Worth the MONEY!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new router thru another store and needed an expert to come in and set it up properly. Well worth the price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visits From My Super Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Brett, and Daniel were excellent:-) They did everything very well, and of course with the greatest of ease:-) Like Santa Claus, they went, straight to their work, then placing their fingers, aside of their noses, up the chimney they rose:-) To the top of the house, out the chimney they rose, saying Happy Computing, and Happy Printing, and Happy TV to you.......... And away they flew, in their geek mobiles.......:-),:-) :-) Jan Wilsey

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, courteous, & prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very thorough, efficient and professional. Have had no problems at all with WiFi system. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A WONDERFUL EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a wonderful way to repair, install, or just over see problems. They are extremely courteous, knowledgeable and are well prepared for trouble shooting. I am not very knowledgeable to be sure and not only did they walk me through the problems and how to fix them, but also installed and had to contact Spectrum for additional installation. he was kind, knowledgeable and clean for coming in and cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to get the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted 4 floating shelves underneath my TV’s that were already mounted to the wall. They were quick, proficient, professional and in-and-out in no time. They were friendly and took special precautions to ensure that practiced safety and protection to the face, clothing, and feet when entering and working inside my home. In these current unknown times we face, I have to say they made me feel at ease and their knowledge and work ethic was beyond excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let them do it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth let Best Buy do your setups and installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Came on time. Very professional and friendly. I will recommend Geek Squad to all my friends and clients. Jeff Lowe

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation/setup was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians performed installation and setup in a professional manner. He explained all of the setup so that I could make any changes to suit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They here for you when you need them. Everything works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    switched from a server to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek showed up exactly on time-efficient worker, saved us lots by catching what would be a costly mistake on their end (the server) Very knowlegeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wi-Fi Setup Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Setup Experience was Professional and Knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    INSTALLER EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed the internet booster was excellent. Never did get his name. Friendly, knowledgeable, and QUICK. Hope you keep him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly found our problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to quicky schedule the Geek Squad to find out what was causing a wifi connection issue. And, he quickly found the solution to our problem. He also tried the least expensive solutions first to keep our costs as low as possible. In addition, he was very helpful in advising us on other areas that we may as Geek Squad to help us with.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    GEEKS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my printer up to mi WI-FI perfectly TTTTTTTTTTTYYYYYYYYYYYYYYYYYYY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is up and running again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron got everything working smoothly for us and showed us what we were doing wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad configured my wifi and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the service. The Technician, Luis was very professional and knowledgeable. He was very attentive when I explained to him the kind of issues I was experiencing. Luis was able to resolve all of the issues I was experiencing and afterwards he stayed to answer every question I had. Luis has helped with TV installation before and he did an excellent job with that as well. I am very grateful for his professionalism and expertise.

    I would recommend this to a friend