Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,754 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They here for you when you need them. Everything works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad got my pc back online & running smoothl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my pc back to working with wifi and my NordVPN. He was knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad hooked up my wi-fi quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought eero wi-fi for my internet and my TV. Greg is very good and friendly with it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Eero pro to get better service throughout the house. The agents connected it and assisted us through the complete setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful. Set up did not take long at all.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Eero pro setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, set up my wifi and answered all our question. He was very infomative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the guys from the Branson at our home today to set up our Google Mesh. This is the second team from this store in our home over the past few weeks. We had them set up our new Sony Bravia a couple weeks back. All we can say is WOW! Nothing but great things to say about both teams that came to our home. They were very professional, knew their stuff, and got the job done excellent. Thanks Branson Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home visit for Wi-Fi set up was wonderful. Professional, competent service. Geek squad associate was both patient and understanding of internet security concerns. Answered my questions and gave me a sense of security. Highly recommend become a total tech member with access to computer experts. Thank you Carrie!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional friendly and explained everything in detail. Made sure I understood how to use the product in a language that I understood not in all tec terms.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Router Modem Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that did the installation were very knowledgeable and capable techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh network install was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor arrived as promised and did an outstanding job of installing my Eero mesh network. He explained what he was doing and was very efficient. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up canceled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled in home setup the day I purchased it because I set up my router myself. Also, I thought the price for the setup was too much

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Connectivity done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing and hooked up all our devices to our router. Brilliant!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward is the best! When he comes to my home for a computer, printer or wi-fi issue I know he will take care of what he came for quickly and efficiently. He always leaves his phone number should I have followup questions. I have never had to call him as he answers and fully explains my questions while here. The fact that he leaves his phone number tells me he stands behind his work and wants to be called with further questions about the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP Router wi-fi 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router. Router has brought out the color in my TV. I feel like I have a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our SURFboard modem/router.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our Geek Squad agent who arrived on time as scheduled. He was very professional and practiced all COVID guidelines. He expertly and knowledgeably set up our ARRIS SURFboard modem/router, contacting COX for the “connection” and to test the upload and download. He then connected and verified our computers, iPads, and iPhones were able to connect. We were glad Geek Squad Service was again available during the pandemic allowing us to connect to the internet with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sonos and new wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! They were very professional and friendly. Also explained what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and excellent at setting everything up with ease. Highly recommend this for those who have several devices and settings to leave this up to an expert.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad effectively installed my Wi-Fi system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job quickly and effectively installing my Wi-Fi Mesh System.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, thorough, and professional. He set up my system with care and proficiency.

    I would recommend this to a friend